Maintenance Technician (KZN Depot) x2 at Alstom

Job Requirements

• The job involves frequent mobility, with work in several depots, and at times on the train corridors.
• To carry out technical support and maintenance on 24/7 shift & on-call basis (night, day, weekend)

Educational Requirements

• Minimum National S4 Diploma. qualification in Electrical/Electronic Engineering
• Computer literate (Word, Excel, PowerPoint)
• Able to communicate affectively across all levels. English fluency

Desired Knowledge / Experience

Minimum experience required:

• Industrial background with 2 to 3 years’ experience preferably in the railway industry or
• Technical background with 2 to 3 years’ experience preferably in the railway industry

Profile :

• Flexible and Adaptable. Can adapt to new ideas, new issues.
• Conscientious. Meets proposed deadlines with ability to work under pressure.
• Team Player. Supports team members, Spirit of “Team Trust Action”.
• Desire to learn and develop.
• Decisive. Obtains and uses necessary information to make decisions. Refers decision to others when appropriate.
• Ability to Coach Others. Occasionally share skills/information to others.
• Self-Motivation. Is inspired by the job in hand and inspires others to achieve agreed goals.
• Logical and organized.
• Autonomous

Measurement

• Achievement of QCD Commitments and EHS.
• Demonstrate good understanding of customer- supplier relationship. 
• Respect of EHS and Quality policies.
• Continuous improvement of tasks executions.
• Technical performance for customer corrective and preventative team
• 24 hours repairs for any defect upon receiving the train for repairs.
• Right Diagnosis of the repair to be done to solve the defects.
• Root cause investigation of complex failures.
• Understanding of the Train sub-systems and reading of train schematics.
• Ability to train and coach the customer technicians on fault finding.
• Autonomy, Spirit of “Team Trust Action”
• Help desk Measurement.

Responsibilities

Technical Support

• Support/Interface with Engineering Department for the analysis of all data coming from the field for the purposes of resolution of technical problem on the on trains.
• Reporting of all the anomalies found in commercial service and organization of the same in official reports to be sent to all company function • Interface with the customer and the technical fleet management to deal with all emergencies possible arising during the commercial service.
• Support the customer in corrective and preventive maintenance execution by:
• Coaching and training the customer on executing maintenance task, following procedures delivered by Gibela Engineering team upon request.
• Answering to all requests addressed by the customer – by call or directly at technical support desk.
• Train preparation, all levels of diagnostic on trains/CFM or use of on-board computerized equipment/working manuals, troubleshooting guide and train system knowledge.

Maintenance Execution

• Troubleshoot and repair the GIBELA Rolling Stock, in line with specified Quality procedures. This will require Manual work and sometimes working on powered up trains in a safe and controlled manner.
• Carry out such work in accordance with strict Health & Safety procedures as laid down by legislation and the Company Health & Safety policies.
• Carry out train preparation, all levels of diagnostic and work arising involving the use of onboard computerized equipment/working manuals, troubleshooting guides and train system knowledge.
• Undertake other duties as specified by the Depot Manager.
• Adhere to Company procedures especially in relation to Quality and Health & Safety.
• Attend regular team briefings
• Read reports and manuals as and when required.
• Report accidents/incidents, and the work done to repair the Trains.
• Drive company vehicles when required and applicable
• Obtain and maintain a Depot Track Competence license.
• Train new members of the team.
• Assist the Reliability team and the Field Engineer to understand the root cause of complex failures.