Manager: Business Support at Liquid Intelligent Technologies

Role Purpose

The role of the Manager: Business Support is directing the activities of the administrative/business support team in the coordination and management of various administrative/business support activities (Budgeting, OPEX/CAPEX spend, purchase orders, invoices, receipts etc) within the organisation. The role will fall within general methods and procedures and exercise considerable independent judgment to select proper courses of action. The role requires knowledge of the policies, procedures, and regulations of administrative and departmental programs, and supervisory techniques, personnel policies, and procedures.

Administrative Operations

• Planning and coordinating administrative/business support procedures and systems and devising ways to streamline processes. 
• Keep abreast with all organizational changes and business developments to ensure seamless service delivery. 
• Initiates and coordinates goals, deadlines, and projects for their department. Develops and implements policies and procedures to improve operations and function of the department. 
• Maintains records, prepares reports, and composes correspondence relative to the work. Developing, reviewing, and improving administrative systems, policies, and procedures. 
• Always ensures the effective flow of resources throughout the business, adhering to the specific needs of each department. 
• Manage relationships with vendors, service providers, and landlords, ensuring that all items are invoiced and paid on time.

Finance Operations

• Manage receipting process for technology group, ensure invoicing received is approved by relevant line management and processed. 
• Track payments to key suppliers ensuring invoices are received, approved and loaded for payment in line with contracts. 
• Report on all technology Capex and Opex on a monthly basis and in line with finance reporting.
• Maintain central repository of all active contracts and purchase orders for the Technology group in SA. 
• Working with the accounting and management teams to set budgets, monitor spending, accruals, and other expenses. 
• Develops budget recommendations for operating expenditures and/or capital outlay, personal services, equipment and materials, and maintains revenue as high as possible.

Contract Management

• Create and maintain relationships with suppliers and serve as the singular point of contact for matters concerning contracts.
• Maintain records for correspondence and documentation in relation to established contracts and those in progress. 
• Solve any contract-related problems that may arise with other parties and internally with the company itself. 
• Communicate and present information to stakeholders about all contract-related matters. 
• Execute a wide variety of different contracts covering a range of transactions.

Lease Agreement

• Create and maintain records of all site leases. Maintain records for correspondence and documentation in relation to established leases and those in progress. 
• Solve any lease-related problems that may arise with landlords and internally with the company itself. 
• Report on all contracted leases, specifically payment schedules on a monthly basis
• Ensure timely renewal of all leases. 
• Maintain records and report on environmental data specific to leased properties including electricity, water, waste water, rates and taxes etc.

Staff Management and Development

• Accountable for all human resources and that same are appropriately managed in terms of performance and development including performance management and career development initiatives. 
• Management of relationships between line of business and the various business partners to deliver superior service. 
• Develop, maintain and manage various stakeholder relationships externally to ensure best practice in terms of delivery. 
• Provision of expertise to lines of business to ensure the timely resolution of all queries and requests. In conjunction with Finance, 
• Lead interactions with internal and external auditors to deliver on favorable outcomes.
• Accountable for Management of staff to achieve the overall departmental objectives. 
• Mentoring (including training thereof) of all direct reports in line with their performance management objectives.
• Manage costs associated with staff such as overtime, allowances, leave and training, to ensure they meet requirements set out in policy as well as those directed in order to meet organizational objectives.

National Diploma / NQF Level 7: Essential

• 5 years Management experience: Essential
• 5 years Management of administration function: Essential
• Project management: Desirable
• Written and verbal communication skills: Essentiala