Manager: Centralised Human Resources Services at NECSA

Job Purpose

To manage and control the Human Resources centralised function, in an efficient, cost effective and harmonious manner to meet line management, employees and external stakeholder’s requirements and ensure compliance and alignment with the Group’s objectives and relevant legislation.

Key Performance Areas:

Management of Human Resources Administration process

• Manage the provision of an effective HR Administration service to Necsa line management regarding leave records, registration and administration of employees and contract workers to ensure accurate provision of information.
• Manage administration and safekeeping of personnel files
• Assist in the compilation of quarterly and annual reports for Human Resources Department
• Manage the administration of employee on boarding, transfers, salary adjustments, promotions and terminations processes

Management of Human Resources Information System and Records

• Manage and maintain the Human Resources Information System to ensure updated and accurate data for reporting purposes and retrieval upon management request
• Manage and maintain HR records in order to ensure complete accuracy and confidentiality
• Compile and analyse statistical reports concerning personnel-related data (i.e. hires, transfers, and absenteeism rates) for the Necsa group to ensure the identification of functional related problems and opportunities.

Management of Employee Relations and Employment Equity

• Oversee the Employee relations function within the Necsa Group to ensure labour peace.
• Provide advice to employees, and line managers with regards to employee relations matters, including dispute resolution
• Oversee development and implementation of Employment Equity and transformation programmes for the Necsa Group
• Management of Industrial Relations processes
• Oversee coordination of Consultative and Collective Bargaining Processes

Management of Human Resources Administration Budget and Resources

• Compile the HR Administration budget annually for approval by management and then manage
• expenditure in line with approved parameters, and provide explanation for variances on a monthly basis
• Co-ordinate and monitor the HR budget to ensure expenditure is aligned with the business plan and costs controlled to ensure adherence to the approved budget

People Management

• Ensure that employees under incumbent supervision are equipped with knowledge and skills and that their expertise is optimally applied to ensure a positive and productive working environment with healthy staff morale.
• Manage employee’s performance and ensure that they are appraised in accordance with the organisation’s Performance Management Policy.

Risk Management

• Compile and monitor risk management for HR to ensure compliance with Public Finance Management
• Act, SHEQ requirements and relevant policies.
• Update Risk Register on a quarterly basis and as and when required

Management of Benefits administration processes

• Manage the administration of Provident Fund withdrawal resulting from Retirement, terminations of service and divorce orders claims to ensure claims are settle within reasonable period
• Oversee the Administration and Communication of Retirement Fund Risk Benefits to ensure effective record keeping and dissemination of information to Stakeholders
• Manage the administration of death and disability claims to ensure expeditious processing and settlement
• Manage the administration of the Necsa Medical Aid activities to ensure alignment with relevant policies and procedures.
• Manage the administration of all pension related medical information.
• Manage the provision of accurate information to facilitate the reconciliation of medical aid premiums and payment schedules between medical schemes and Necsa`s finance department
• Manage the administration of Necsa Emergency Financial Assistance Fund
• Manage the administration and processing of the Necsa Group Life Insurance Scheme and Retirement
• Fund claims to facilitate fair and timeous allocation of death benefits to dependents in accordance with retirement Fund and Group Life Insurance policy rules by the trustees
• Manage the administration and processing of medically unfit insurance scheme claims in line with the policy and procedures
• Manage the administration of Housing Guarantees in line with the policy and procedures

Key Relationships (External & Internal) Organogram Internal

      Internal:

• Executives and Management of Necsa and its

  Subsidiaries

• All Employees
• Necsa Pensioners
• Unions
• Internal Auditors

External:

• Vendors and Suppliers
• Retirement Fund Consultants
• Retirement Fund Administrators
• Medical Scheme Consultants
• External Auditors
• Department of Labour

Key Knowledge & Skills 

• Communication skills ( verbal and written)
• Medical scheme and Pension administration and applicable legislation
• Employment legislation
• Human Resource Information system

Competencies (Job Specific and Behavioural)

• Analytical thinking and attention to details
• Rule orientation
• Trustworthy and Credibility
• (Ethical behaviour)*
• Good Judgement, decision-making and problem solving*
• Customer Service Orientation
• Excellence/Quality Orientation
• Drive/results orientation
• Teamwork & people development
• Professional maturity to interact with employees at all levels of the organisation

Requirements

Qualifications & Experience:

• Bachelor’s Degree in HR Management or equivalent
• Minimum 7 years experiences in Human Resources Administration of which 3 years must be in a management capacity
• Experience in interpretation and application of Labour legislation
• Experience in the application of Pension Fund Act and Medical Scheme Act and their related rules
• Report writing
• Policy development
• Experience in Managing implementation and maintenance of Human Resources Information System