Manager - Payroll.Finance at MTN

Job Description

• The Manager: Payroll is responsible for ensuring fair and accurate compensation by designing, developing, implementing, and managing salary, bonus and benefits packages for the employees of the MTN SA.
• The Manager is responsible for end-to-end payroll processing and partners closely with MTN’s Human Resources, Tax, Legal and Technology teams to deliver world class payroll services and strategies. 
• The role will be focused on technical compliance, experience in transformation, policy, process, and governance while also focusing on technology requirements and system implementation.
• The role requires a strong operational leader with excellent communication skills. 

Responsibilities
Key Deliverables

Strategic Implementation 

• Contribute to the development and implementation of the functional strategy for the Finance Operations department
• Develop goals, tactical strategies, and plans needed to achieve the Finance Operations department’s vision, and build the capabilities to enable optimal delivery with input from relevant stakeholders.
• Align operational planning against the strategic intent of the division with agreed business outcomes.
• Recommend strategic business opportunities to deliver medium to long-term benefit and growth to the Finance department and add value to its customers.

Functional KPA’s/Operations

• Develop the salary payment policy and monitor the execution thereof to ensure that the salary payment process is processed and controlled
• Manage the payroll to ensure employees and third parties are paid accurately, on time and according to legislation
• Ensure controls are in place and effective for payroll with integrated payroll system, payroll validation & processing
• Deliver quality employee benefit fund administration services to the company
• Ensure the payroll processes are reviewed, evaluated, and renewed on an ongoing basis
• Assist with the handling of payroll related queries from operations
• Provide insights to EXCO on annual salary increases and benchmarking of current salaries
• Design and implement reporting on travel and expenses across the organisation
• Ensure the annual audit of payroll and tax is concluded effectively
• Working with HR, implement new compensation and benefits programs, policies, and procedures into the payroll module
• Working with HR assist with engagement with third-party services to negotiate benefit plans and resolve benefit-related issues
• Support the HR team with compensation related topics for the purpose of recruitment and talent management activities
• Support HR with the implementation of profit-sharing, incentive, employee wellness, and performance management programs for processing within the payroll module
• Manage subordinate HR employees and daily operations related to compensation and benefits activities. Support the Human resources division in payroll cost management, reporting and planning
• Generate rule based & Automated/ Real time visibility Payroll Reconciliation
• Resolve escalated payroll queries and issues, work, and act as the main point of contact for all related 3rd parties 
• Partner to develop technology solutions to improve Payroll processes and transactions, creating best in class processes which will scale with our business
• Provide monthly/annual payroll reporting
• Provide commentary and variance analysis on monthly/annual movements
• Ensure adequate support for IRP5 and attend to related queries
• Engage with relevant stakeholder to ensure smooth payroll runs
• Manage engagements with relevant external service providers/stakeholders (Statutory and others)

Governance and Risk Management

• Strictly follow and ensure team compliance of relevant policies and procedures.
• Ensure effective Service Level Agreements strategies are in place to support the business.
• Implement proper controls and processes to minimise revenue leakage.
• Ensure proper controls are in place to manage financial and operational risks across the business. 
• Act in accordance with the Delegation of Authority.

Financial Management

• Contribute to the compilation and management of OPEX budgets related to relevant functional activities.
• Assist in the forecasting, planning, and development of the department’s budget and business plans.
• Identify cost efficiencies and best practice related to functional activities.
• Manage expenditure in line with agreed budget. 
• Continuously strive to identify and eliminate non-contributory expenditure.

Customer Satisfaction

• Ensure service delivery in line with needs of the business
• Put contingency plans in place to prevent delays and enhance the customer experience 
• Identify trends and patterns pertaining to customer requests and ensure continuous improvement as an important element of service delivery

People Leadership and Organisational Capability Building

• Apply best team management practices throughout assigned projects and as required.
• Guide and enable the upskilling of the team throughout assigned projects.
• Act as an ambassador and role model for Finance by living the brand values and vital behaviours.
• Ensure a culture of continuous evaluation and improvement.
• Drive a culture of high performance, accountability, and consequence management

Qualifications
Education: 

• Minimum of 3-year financial degree
• Fluent in English 
• Relevant certification / accreditation / membership with professional body as required for role 

Experience:

• Minimum of 5 years’ experience in financial planning and reporting gathered from medium to large organization 
• At least 2 years’ experience in a similar position, in dynamic and fast-moving industries.
• Telecoms experience an advantage
• Advanced knowledge of Excel and PowerPoint
• Financial systems skills – Oracle, Hyperion, ERP, etc.
• Presentation and interpersonal skills

Apply Before: 06/25/2025