Manager (Performance Management) at eThekwini Municipality

Job Purpose    
To research, plan, develop and implement Human Capital projects and policies to facilitate specific training and development of relevant competencies and management of the implementation of the Individual Performance Management System.

Competencies:

• Organisational Awareness- The ability to understand the key drivers in the sector and the municipality and to apply this understanding to meet the service delivery objectives and challenges.
• HC Technology / Information Management- The effective utilization of technological
• applications and platforms that makes information both accessible and accurate, providing HC and line management with the knowledge and intelligence required for more effective decision making.
• HC Service Delivery - The adequate provision of HC Services meeting the needs of the organization and its employees which enables delivery of organizational goals and targets.
• Strategic HC Management - The systematic approach to developing and implementing longterm HCM strategies, policies and plans that enable the organization to achieve its objectives.
• Workforce Planning- The systematic identification and analysis of municipality’ workforce needs culminating in a workforce plan to ensure sustainable municipality’ capability in pursuit of the achievement of its strategic and operational objectives.
• Performance Management- Performance Management is a planned process of directing, supporting, aligning, and improving individual and team performance in enabling the sustained achievement of municipality’ objectives.
• Service Delivery Orientation- The ability to explore and implement new ways of delivering services that contribute to the improvement of municipal processes in order to achieve municipal goals.
• Action and Outcome Orientation-The display of high work ethic in setting and achieving challenging goals, meeting deadlines and keeping promises. It manifests itself in one’s ability to stay focused on task, to be energetic, persistent and reliable.
• Problem Solving and Analysis- The ability to gather information, analyse issues and deal with complexity and ambiguity. Shows long-term thinking, follows through in a logical manner, aware of consequences and implications. Is able to see the ‘Bigger Picture’.
• Direction Setting- The ability to motivate and inspire others to voluntarily give of their best in working towards a common vision or goal.
• Coaching and Mentoring- The ability to assess skills, performance, and potential of subordinates and to encourage their development with the view of optimising their talent and potential.
• Team Orientation- The capacity to promote a cooperative climate, understand group
• dynamics and apply appropriate facilitation techniques in working with others to achieve a shared goal.

Special Conditions:

• Must be willing to travel to other municipalities if necessary.

Key Responsibility Areas    

• Identifies with the broader strategy of the Unit and defines/ addresses critical requirements to facilitate implementation of Individual Performance Management.
• Researching and making determinations on systems and procedures with a goal of formulating and establishing tools and guidelines to facilitate the measurement of individual and service provider performance and/ or the identification of gaps or deviations.
• Keeping abreast of legislative changes relating to Individual Performance Management processes, strategies in order to provide input into the alignment of performance management policies and performance contract/agreements
• Preparing business cases and concept proposals for introducing projects that will meet  a specific human capital or organisational need and add value to the Municipality.
• Applying research methods to determine specific requirements and dimensions of performance management for assessing and measuring effectiveness of employees.
• Monitoring and advising on implementation and assessing compliance with standards and procedures to support synergy between application, understanding and commitment to achieving results.
• Provide guidelines and information on employee performance management systems.
• Developing and implementing focused training interventions to capacitate individuals on the interpretation and alignment of performance scorecards.
• Analyse and evaluate the individuals performance against specific objectives and deliverables encapsulated in the Integrated Development plan and Service Delivery Budget Implementation.
• Plan and other related plans forecasting the Unit or Department priorities. Identify with opportunities to improve the reliability and validity of the Performance Management Systems by conducting research through relevant benchmark mechanism.
• Consolidating, preparing and publishing performance reports in accordance with timelines detailing the required information relating to the status of performance and submitting to Internal Audit. 

Essential Requirements    

• Relevant tertiary qualification in Human Resources Project Management Certificate. (NQF
• 6/7).
• Valid motor vehicle driving license.
• 4 Years relevant experience.
• Computer Literacy.

Preferred Requirements    

• Relevant post graduate qualification (NQF 8).
• 6 Years relevant experience.