Manager Product Fraud Intelligence - (558) at BankservAfrica

Your key responsibilities include:

• Translate business goals and market needs into product strategies.
• Define and be accountable for the product portfolio and service metrics.
• Manage the product lifecycle and marketing initiatives and spend.
• Translate analytics, data, and customer feedback into actionable product plans.
• Develop and manage the product roadmap and backlog to meet business objectives and goals.
• Assist with the development of collateral to drive value creation and enhance the customer experience.
• Draft and submit business case rationale for new investment of new products and services.
• Identify and implement solutions to mitigate product, service, and market risks.
• Work with key stakeholders to design and deliver the product strategy and suite of services.
• Collaborate with industry roles players and customers to drive adoption, identify market needs and work with business to develop overall business strategy.

QUALIFICATIONS / KNOWLEDGE

• Relevant business / product management / payments tertiary education (degree/diploma/certifications) 
• Commercial knowledge (financial models, budgeting, and cost management).
• Excellent communication skills (verbal, written and presentation).
• Negotiation, forum management and displays professionalism.
• A decision maker with leadership skills and capabilities.
• MS Office Proficiency.
• Experienced in a variety of programs and software suites.
• High level understanding of technology, data, analytics, and its application to fraud detection, prevention, and reporting
• Good understanding of EMEA fraud and market drivers

EXPERIENCE

• 5 Years + experience in product development, deployment, and management, including experience in project management planning and processes.
• Min 5 Years + experience in banking / financial services 
• Demonstrable experience in the creation and execution of product strategy, roadmaps and Go To Market plans.
• Demonstrable experience in drafting business cases and ability to articulate the value of the propositions to different target markets and customers.
• Exceptional collaboration and relationship building skills with colleagues and stakeholders across multiple markets and complex multi-institutional environments.
• Strong organisational and management skills and the ability to work effectively and collaboratively within cross-functional teams in a complex, virtual, matrix environment.
• An understanding of how to apply advanced analytics modelling and machine learning in Fraud would be an advantage, as would an understanding of their deployment models.
• A good understanding of contract management is advantageous. 
• Experience and exposure to cross border payments, and financial services markets with SADC region is desirable.
• Good understanding of how fraud can be perpetrated across the different payment types, channels and the mechanisms used.