Manager: Quality Assurance (Bleomfontein) at AVBOB South Africa

Key Performance Areas:

Strategic inputs

• Provide strategic to the Industries GM to assist in strategic direction planning.
• Partake in the SWOT analysis of the business on monthly basis.
• Develop short- and long-term actions to rectify areas of concern 

Manage Quality standards, processes and establish procedures.

• Manage action plans regarding the development, implementation and maintenance of a quality management system.
• Establish quality standards for all departments.
• Define and draft quality procedures in co-operation with the operational personnel.
• Work with buyers to establish quality standards from suppliers.
• Liaise with suppliers regarding problems with quality of products.
• Implement and maintain quality meetings with all departments.
• Conduct regular inspections in all departments.
• Draft and maintain control measures and documenting of procedures.
• Update and document quality standards continually.
• Gather and collate statistical quality data.
• Prepare reports to communicate quality actions.

Manage Continuous Improvement (CI) processes within the division.

• Establish CI yearly plans.
• Ensure continuous improvement initiatives are driven.
• Develop and implement turn-around strategies in the division.
• Identify and propose changes and areas of improvement and how these should be implemented.
• Develop, implement proposals and monitor corrective and preventive actions.
• Identify relevant CI training and ensure that all stakeholders are trained in the principles of CI.
• Prepare necessary approval to implement changes.
• Discuss the initiatives with relevant stakeholders.
• Optimise processes and implement Lean manufacturing principles.
• Position the department as a key productivity enabler.

Manage Stakeholder relationships.

• Establish sound relationships with all stakeholder (customers and suppliers) and internal stakeholders.
• Ensure that Industries is on the same or preferably higher quality level than competitors.
• Determine what the quality requirements of the clients are and ensure that these are met or exceeded.
• Receive and react to complaints and non-compliance to quality standards of clients.
• Ensure continuous compliance to legal, quality and industrial requirements.

Managing the Health and Safety processes in Industries

• Manage the Health and safety processes within the Division.
• Ensure that Health and Safety regulations and procedures are adhered to.
• Provide monthly reports to EXCO.
• Improve the operational systems, processes and policies accordingly.
• Assume the role of Health and Safety Chairperson.

Budget management

• Develop Quality and CI departmental budgets for approval at plant level and at EXCO level.
• Ensure that Resources are budgeted for and justify additional requires positions.
• Submit monthly deviation reports and provide reasons where expenses varies from budgets.
• Evaluate equipment requirements to support the objectives of both departments.

Management of the Quality and Continuous Improvement teams

• Ensure that the teams are sufficiently resourced.
• Identify training needs in co-operation with manager.
• Manage the department in accordance with agreed policies, procedures, standards and legal requirements.
• Track and monitor performance in accordance with policies, procedures and performance planning documentation.
• Continuously provide feedback and coaching to ensure that the staff member/s perform at optimum productivity level.
• Conduct semester performance reviews in accordance with policies and procedures and take corrective actions where necessary.

Requirements

• Minimum Qualifications
• Degree in production Management or Industrial/Mechanical/Electrical Engineering.
• Any related NQF 7 certificate.
• ISO certification is a key requirement.

Knowledge and Experience

• 10 years’ experience in a manufacturing management role leading a quality department.