Manager: Quality, Risk & Knowledge Management at Cape Peninsula University of Technology

Job Purpose

The Faculty of Business and Management Sciences seeks to appoint a Manager: Quality, Risk & Knowledge Management to manage and provide support on quality management as well as risk and compliance imperatives at faculty and departmental level. The incumbent will assume responsibility for developing, implementing, improving and reporting on Quality Management and risk/compliance plans in the faculty, and will assume overall responsibility for knowledge management within the Faculty.

Job Knowledge, Skills and Experience

• Master’s Degree related to a discipline in the Faculty of Business & Management Sciences
• Minimum of 5 years’ teaching experience in higher education of which at least 3 years’ experience in Quality or Risk Management in higher education
• Experience in curriculum design

Recommended

• A Doctoral qualification related to a discipline in the Faculty of Business & Management Sciences is preferred.
• Experience in enterprise risk management and compliance matters, as well as knowledge management
• Experience in developing and implementing quality frameworks and
• Experience in quality assurance mechanisms in higher education
• Knowledge and understanding of the national policy context in higher education
• Drafting of Reports

 Key Performance Areas / Principal Accountabilities

• Facilitate and monitor the implementation of national and institutional quality management and related policies at faculty level
• Manage QM processes in the faculty, for example, internal and external departmental, faculty and institutional QM reviews. Provide support for departments with developing self-evaluation reviews and planning programme reviews
• Monitor and support implementation processes for data gathering, analysis and feedback, (for 
• example, student feedback, graduate destination surveys)
• Monitor the progression of quality improvement plans
• Monitor and report on the faculty baseline data of academic (and other) activities
• Align the faculty risk management and improvement plan with the institutional risk management plan 
• Manage the risk imperatives in the faculty
• Develop and monitor associated risk management improvement plans
• Develop a faculty POPIA implementation plan that aligns with institutional requirements Manage 
• POPIA compliance in the faculty
• Compile the faculty’s annual QM, operational, academic and other reports as required by faculty and 
• institutional management
• Participate in institutional and faculty fora and committee meetings
• Manage Risk, Compliance and Knowledge Management initiatives and projects in the faculty

Competencies

• Project management capability
• Excellent verbal reporting and report writing skills
• Excellent interpersonal and communication skills
• Excellent ICT skills (Office 365 programmes e.g. SharePoint, Teams)
• Advanced Excel skills with the ability to analyze and interpret data
• Ability to work independently with minimum supervision
•  Report, policy and proposal writing skills