Manager, Relationship, North at Standard Bank Group

Job Description

• To grow and retain client relationships as per allocated segment/sector portfolio (e.g., Commercial Banking, Agribusiness, Public Sector; and Africa China Banking). To execute on the segment/sector offering, related toolbox(es), initiatives and activities aimed at optimising both client experience and profitability for the bank.

Qualifications

Experience Required

• Holder of a First Degree in Business Commerce (Business Administration, Finance and Accounting).
• 5-7 year's Banking experience- (Relationship Banking -Client Coverage)
• Relationship management experience as a Business Banker or Relationship Manager.
• Experience in dealing with customers at all levels. Significant product knowledge including specialized products and financial structures.
• Experience in budgeting, forecasting, cost control and client financial analysis.
• Experience in preparing and motivating Credit applications is essential.

Essential Functions

• Client Relationship Management – Build and maintain strong, long-term relationships with clients, ensuring their needs are met and expectations exceeded.
• Financial Advisory & Consultation – Provide expert guidance on financial products and services tailored to client goals, helping them make informed decisions.
• Business Development & Acquisition – Identify and pursue new business opportunities, expanding the client base and strengthening market presence.
• Risk Assessment & Mitigation – Evaluate financial risks, implement strategies to safeguard client interests, and ensure compliance with regulatory requirements.
• Portfolio & Account Management – Oversee client accounts, ensuring proper structuring, monitoring performance, and aligning with financial objectives.
• Sales & Revenue Generation – Drive revenue growth by promoting relevant banking solutions, cross-selling services, and identifying upselling opportunities.
• Market Analysis & Strategic Planning – Stay informed on industry trends, competitor strategies, and economic shifts to refine business approaches.
• Collaboration & Cross-Selling – Partner with internal teams to deliver comprehensive financial solutions, ensuring seamless service and client satisfaction.

Additional Information

Behavioural Competencies:

• Developing Strategies
• Directing People
• Embracing Change
• Establishing Rapport
• Making Decisions
• Providing Insights
• Pursuing Goals
• Showing Composure
• Taking Action
• Understanding People
• Valuing Individuals

Technical Competencies:

• Economic Capital Management
• Financial Acumen
• Process Governance
• Risk Identification
• Risk Reporting
• Risk Response Strategy
• Risk/ Reward Thinking