Manager Technical - (549) at BankservAfrica

Your key responsibilities include:

• Maintenance Strategy: Develop and implement a comprehensive maintenance strategy for hard services to minimize downtime, optimize performance, and extend the lifespan of equipment including planned preventative management and optimizing the performance of the value chain. Preventative, condition based, statutory, routine and breakdown and incident maintenance will form part of the strategy.
• Team Leadership: Lead a team of technical and maintenance staff, providing guidance, training, and support to ensure adherence to maintenance schedules and quality standards. Drive a competent and committed workforce, operating in an ethical and values driven manner.
• Vendor Management: Collaborate with external vendors, contractors, and suppliers to procure necessary parts, equipment, and services while ensuring cost-effectiveness and adherence to service level agreements including meeting BBBEE procurement standards.
• Budgeting and Planning: Develop and manage budgets for maintenance activities, forecast expenses, and strategize cost-saving initiatives without compromising quality or safety.
• Regulatory Compliance: Ensure compliance with relevant industry standards, codes, and safety regulations governing all hard services systems, staying updated with changes and implementing necessary adjustments including drawings and layouts.
• Emergency Response: Establish protocols and procedures for handling emergency situations, ensuring prompt resolution and minimal disruption to operations during system failures or breakdowns.
• System Optimization: Optimize total cost of production. Identify opportunities for system upgrades, retrofits, or replacements to enhance efficiency, reliability, and energy conservation.
• Documentation and Reporting: Maintain accurate records of maintenance activities, generate reports on equipment performance, maintenance schedules, and expenditures to inform decision-making.
• Occupational Health and Safety: Ensure safe, reliable and predictable operations to achieve zero harm. Fulfill the role of Supervisor of Machinery including related regulatory compliance. Maintain OHS files and institutionalizing learnings.
• Facilities Condition Index (FCI) and Assessments: Manage the relative hard services condition of the buildings based on the conditions and assessments of the different building components.
• Asset Management: Identify all Mechanical & Electrical Assets for buildings, verify physical existence, record location of asset, tag any untagged assets and determine the condition of the assets. Cross-check for and reference the assets to the existing asset register. Review (and collate other required information pertaining to assets, such as purchase dates) and sign-off of asset register. Update, manage and review planned preventative maintenance per hard services assets.
• Helpdesk: Manage all hard services logged calls within service level agreements including permit to work compliance.
• Data Centre support: Ensure all hard services data centre support is managed efficiently and according to service level agreements.
• Standby: The business has a 24 hour operation and after hour standby forms part of the duties. After hour work due to the business nature forms part of the role to ensure no downtime of operations. 
• Sustainability: Ensure operations drive green building standards.
• Task delivery: Perform maintenance tasks with the technical team. Specialist tasks not stipulated by this role can be outsourced.
• Stakeholder relations: Build and enhance relationships, teamwork and collaboration with key stakeholders. 

QUALIFICATIONS / KNOWLEDGE

• Minimum BSc Eng. Or B. Tech Electrical Engineering with Wiremans Licence. Advanced degree or relevant certifications can be advantageous.
• 5+ years of experience in hard services maintenance and management roles, preferably in a large-scale commercial setting.
• Compiling service level agreements for operational efficiency.
• Good knowledge of SANS, National Building Regulations and OHS Act among others.
• Good knowledge of various building contracts applicable to the building services industry i.e., JBCC, Procsa, etc.
• Computer literate with all Microsoft Office Packages (Projects, Word, Excel, Outlook, PowerPoint, etc.) including various maintenance management systems.
• Knowledge and experience of CAD, CMMS software among others will be advantageous.
• Drivers licence essential.

EXPERIENCE

• Proven leadership experience in a technical role.
• Relevant certifications and licenses.
• Strong knowledge of hard services, electrical systems, codes, and safety standards.
• Excellent project management and organizational skills.
• Effective communication and interpersonal abilities.