Recent Opportunities at BankservAfrica

Your key responsibilities include:

• Maintenance Strategy: Develop and implement a comprehensive maintenance strategy for hard services to minimize downtime, optimize performance, and extend the lifespan of equipment including planned preventative management and optimizing the performance of the value chain. Preventative, condition based, statutory, routine and breakdown and incident maintenance will form part of the strategy.
• Team Leadership: Lead a team of technical and maintenance staff, providing guidance, training, and support to ensure adherence to maintenance schedules and quality standards. Drive a competent and committed workforce, operating in an ethical and values driven manner.
• Vendor Management: Collaborate with external vendors, contractors, and suppliers to procure necessary parts, equipment, and services while ensuring cost-effectiveness and adherence to service level agreements including meeting BBBEE procurement standards.
• Budgeting and Planning: Develop and manage budgets for maintenance activities, forecast expenses, and strategize cost-saving initiatives without compromising quality or safety.
• Regulatory Compliance: Ensure compliance with relevant industry standards, codes, and safety regulations governing all hard services systems, staying updated with changes and implementing necessary adjustments including drawings and layouts.
• Emergency Response: Establish protocols and procedures for handling emergency situations, ensuring prompt resolution and minimal disruption to operations during system failures or breakdowns.
• System Optimization: Optimize total cost of production. Identify opportunities for system upgrades, retrofits, or replacements to enhance efficiency, reliability, and energy conservation.
• Documentation and Reporting: Maintain accurate records of maintenance activities, generate reports on equipment performance, maintenance schedules, and expenditures to inform decision-making.
• Occupational Health and Safety: Ensure safe, reliable and predictable operations to achieve zero harm. Fulfill the role of Supervisor of Machinery including related regulatory compliance. Maintain OHS files and institutionalizing learnings.
• Facilities Condition Index (FCI) and Assessments: Manage the relative hard services condition of the buildings based on the conditions and assessments of the different building components.
• Asset Management: Identify all Mechanical & Electrical Assets for buildings, verify physical existence, record location of asset, tag any untagged assets and determine the condition of the assets. Cross-check for and reference the assets to the existing asset register. Review (and collate other required information pertaining to assets, such as purchase dates) and sign-off of asset register. Update, manage and review planned preventative maintenance per hard services assets.
• Helpdesk: Manage all hard services logged calls within service level agreements including permit to work compliance.
• Data Centre support: Ensure all hard services data centre support is managed efficiently and according to service level agreements.
• Standby: The business has a 24 hour operation and after hour standby forms part of the duties. After hour work due to the business nature forms part of the role to ensure no downtime of operations. 
• Sustainability: Ensure operations drive green building standards.
• Task delivery: Perform maintenance tasks with the technical team. Specialist tasks not stipulated by this role can be outsourced.
• Stakeholder relations: Build and enhance relationships, teamwork and collaboration with key stakeholders. 

QUALIFICATIONS / KNOWLEDGE

• Minimum BSc Eng. Or B. Tech Electrical Engineering with Wiremans Licence. Advanced degree or relevant certifications can be advantageous.
• 5+ years of experience in hard services maintenance and management roles, preferably in a large-scale commercial setting.
• Compiling service level agreements for operational efficiency.
• Good knowledge of SANS, National Building Regulations and OHS Act among others.
• Good knowledge of various building contracts applicable to the building services industry i.e., JBCC, Procsa, etc.
• Computer literate with all Microsoft Office Packages (Projects, Word, Excel, Outlook, PowerPoint, etc.) including various maintenance management systems.
• Knowledge and experience of CAD, CMMS software among others will be advantageous.
• Drivers licence essential.

EXPERIENCE

• Proven leadership experience in a technical role.
• Relevant certifications and licenses.
• Strong knowledge of hard services, electrical systems, codes, and safety standards.
• Excellent project management and organizational skills.
• Effective communication and interpersonal abilities.

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Your key responsibilities include:

• Ensure adherence and add input to the effective and accountable processes around events that meet the needs of the business
• Ensure that events practices are aligned to marketing deliverables and business requirements
• Ensure that events are aligned to the brand strategy
• Identify trends and opportunities aligned best practices around events
• Participate in marketing brainstorming sessions to solve business communication challenges
• Identify and scope opportunities for improvement / innovation
• Deliver campaigns that are aligned to the company and brand values and standards
• Events meets the needs of the business and effectively communicates the intended messages
• Ensure effective use and selection of relevant platforms
• Appropriate selection of promotional items and alignment to campaign messaging
• Work with business to strengthen and increase our position in the market through effective events
• Work with business to develop and increase reputation through strategic events
• Effective and responsible supplier, venue and contractor management
• Reports about the activation in terms of event effectiveness against the brief and business requirements
• All events and branding at events must be aligned to the BankservAfrica brand
• Implementation of the marketing plan in conjunction with the marketing team
• Ensure that events are implemented and aligned to strategic business initiatives

QUALIFICATION / KNOWLEDGE 

• Three year marketing qualification or similar
• Creative thinker
• Strategic thinker
• Understanding of the payments industry is desirable
• Effective project and event management skills
• Effective planning and organisational skills
• Required computer literacy levels
• Proficient English language skills
• Professional writing skills
• Ability to work as part of a cross-functional team
• Attention to detail
• Ability to multitask
• Ability to work under pressure
• May be required to work after hours and on weekends

EXPERIENCE

• 5 years’ experience in an events specialist role
• 5 years’ experience in event management
• 5 years working experience in a corporate environment
• Evidence of successful events

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Your key responsibilities include:

• Provide simplified business-focused legal solutions to complex matters
• To provide excellent Legal services, including general legal advice, to BankservAfrica
• Managing contracts, negotiating contract terms and conditions, supplier management, and all associated matters
• Provide regulatory analysis and develop positions to represent BankservAfrica’s interests in the payments industry
• Assist in necessary legislative research as required
• Provide support to the Legal Services Department on projects
• Draft legal opinions and memoranda
• Ensure that legal risks are adequately addressed and mitigated
• Advise business of how future legal changes will impact on the business    
• Identify legal risks affecting the organisation on all matters relating to legal advice, legal opinions, legislation and other regulatory commentary and interpretation, standard and non-standard agreements or legal documentation, intellectual property and litigation, and ad hoc matters referred to legal

QUALIFICATIONS / KNOWLEDGE

• An admitted attorney with an LLB degree or equivalent
• Computer literate

EXPERIENCE

• At least 5 – 6 years post qualification experience at a reputable law firm or as a corporate lawyer in a corporate environment in respect of contractual and         commercial matters
• Have knowledge of Information technology and payments regulatory experience(preferable)
• Corporate and Commercial law
• Competition law(preferable)
• Financial Regulatory experience
• Contract law

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Your key responsibilities include:

• Work in a team ecosystem that supports a complex network design consisting of various vendor technologies
• Find solutions to malfunctions, while making sure that the designated computers and network equipment stay functional
• Assisting and managing the implementation of Complex Network Projects
• Maintain Inventory records of all network-related equipment
• Performs and leads analysis, modifications, installations, testing, and implementing computer systems activities
• Analyse and manage the capacity of access network switches and router locations
• Introduction and enhancement of Network infrastructure solutions for new IP Services networks
• Analyse and troubleshoot Client Support requests received for issues related to any of BankservAfrica’ s Production and Enterprise Services
• Build, control, and leverage key strategic stakeholder and industry relationships 
• Maintain ownership and accountability for a healthy supported networking system
• Manage and control individual and relevant intervention, project, and programming costs    
• Deliver on internal and external stakeholders requirements/SLA’s
• Contribute and advise on BU Strategy
• Deliver client or company-specific projects in line with company standards and in agreement with the line manager
• Meet and assist with risk management standards (ISO 31000) and ensure reporting and mitigation of all risks
• Comply with all PCI & Audit requirements
• Provide input into all relevant policies and procedures
• Ensure all policies and procedures are read, understood, and acknowledged
• Contribute to a positive team culture

QUALIFICATIONS / KNOWLEDGE

• Degree or diploma in Information Technology
• Certification in networking will be advantage – CCNA (Cisco Certified Network Associate)
• Basic working knowledge of the Financial/Cloud Ecosystem
• Excellent Technical and Non-Technical communication skills
• The ability to work in a team and to be part of a team
• Good reasoning and decision-making skills
• The ability to work under pressure
• Network Security
• Business strategy
• Adhere to Project Deadlines
• Change Control
• Incident management
• Project management
• System integration
• Cross technology integration
• SLA and contract management

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Your key responsibilities include:

Scheme Committee Leadership 

• Management of the scheme committee / steerco governance, chair / lead, set and manage mandates, processes, meetings and communication structures 
• Co-ordination of meeting objectives, purpose, parameters and leadership there-of. Ensure appropriate engagement by (and with) members, facilitate inputs and decisions that drive outcomes. 
• Facilitate discussion and resolution of issues as needed 
• Facilitate alignment of scheme sub-committees / steerco’s re: purposes, objectives, decisions and standard communications (one-voice, clear and common messages) across all.

Build stakeholder relationships 

• Build and develop relationships with committee members and external stakeholders that are conducive to operationally drive the scheme forward, align with scheme objectives, mandate and deadlines 
• Manage stakeholder engagement plan as pertains to the appropriate steeroc’s, committees and members 
• Manage participation and collaboration where needed between stakeholders.

Scheme Advocate 

• Maintain the needed professionalism around committee meetings; best practice and ensure professionalism.
• Give / create strategic direction and input as needed 
• Provide input into relevant policies and procedures and ensure compliance as appropriate

QUALIFICATIONS / KNOWLEDGE

• Appropriate tertiary/business-related qualification preferred (Commerce, Legal)
• Banking, regulatory framework, payment industry knowledge
• Required computer literacy levels 
• MS Office (Word/PowerPoint/Excel) 

EXPERIENCE

• Experience in Payments/Banking/Financial Services industry 
• Minimum 5 - 8 years’ relevant experience 
• Experience in leading and co-ordinating committee steercos 
• Ability to build and maintain networks with senior / executive management
• Operational, market knowledge of financial services, payments regulatory environment
• Experience in governance and compliance in payments environment

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Your key responsibilities include:

Brand Communication:

• Ensure that all brand awareness communications align with the brand and represents the key message adequately and accurately

Brand Custodian:

• Ensure that all artefacts developed are aligned to the brand specs and that all co-branded use of the brand adheres to the brand rules 
• Responding for assisting business units in defining, developing and implementing their specific marketing, brand and communication plans and strategies  
• Accountable for implementing the organisation’s brand, marketing and communications strategy

Writing and Editing:

• Writing high-quality content that meets the needs of the business and the brand and effectively communicates the intended messages

Operationalisation of the Marketing Strategy:

• Support programme initiatives utilising appropriate programme communication technology tools
• Collaborate with the relevant stakeholders to ensure consistent messaging across the programme

General:

• Implementation of the marketing plan in conjunction with the marketing team
• •Ensure that writing activities are implemented and aligned to strategic business initiatives
• Implement and maintain policies, procedures and processes that ensure the programmes communication needs are met in a consistent and efficient manner

QUALIFICATIONS / KNOWLEDGE

• Three-year marketing / communications qualification or similar (Diploma or relevant degree)
• Effective planning and organisational skills
• Required computer literacy levels
• Professional language skills in written and spoken English
• Professional language skills written and spoken African, Portuguese and French is beneficial
• Proficient Business writing skills

EXPERIENCE

• 5 years’ experience in a brand and marketing role
• 5 years’ work experience in a corporate environment 
• 3-5 years’ work experience in broader Africa is beneficial
• Understanding of the payments, financial services and cash industry
• Experience in digital and social media marketing engagement
• Communication challenges
• Strong brand management portfolio of evidence
• Ability to translate technical language into plain language
• Ability to work as part of a cross-functional team
• Attention to detail
• Ability to work under pressure
• Creative and strategic thinker
• Proficient wordsmith