Marketing Support Administrator at NTT Ltd.

• The Skilled Marketing Support Administrator has solid demonstrated experience to provide advanced level administrative support to marketing teams.
• This role is required to assist with marketing project administration, event support, marketing collateral management and related administrative functions.
• This role may act as an informal team leader to less experienced administrators within the team.

Key responsibilities:

• Provides advanced support with the completion of marketing related administrative projects.
• Maintains project tracking spreadsheets and business line marketing calendars.
• Schedules project meetings and records and distributes the minutes of these meetings to the relevant stakeholders.
• Displays a client service orientation and provides administrative support in terms of event coordination.
• Prepares invitations, event agendas, tracks payments and refunds and registration forms for events.
• Assists with the coordination of all administrative and logistic activities for catered client events.
• Assists with managing marketing and media events, arranging preparatory meetings for tradeshows and seminars.
• Generates trade show passes, thank you letters, and form letters for mailing mass brochures to prospective clients.
• Establishes and maintains a centralised archive of presentations, marketing materials and communications that is accessible to various internal teams.
• Assists with the creation and assembly of marketing materials for internal stakeholders and ensures the availability of select office marketing collateral stock, including brochures, client lists, awards and accolades, etc.
• Responsible for all administrative duties required by the Marketing management team.
• Coordinates meetings with vendors, agencies and managers and book meeting rooms.
• Coordinates travel arrangements and prepare the agendas for meetings.
• Assists with any other administrative ad-hoc requirements as required.
• Acts as an informal team leader to less experienced administrators within the team.

To thrive in this role, you need to have:

• Ability to provide advanced administrative tasks.
• Orientation towards ensuring client satisfaction and service delivery.
• Solid organizational skills, reliable and able to produce a high quality of work.
• Excellent verbal and written communication skills.
• Excellent attention to detail and has the ability to manage assigned work processes to meet deadlines.
• Solid demonstrated proficiency with programs, such as Microsoft Word, Excel and PowerPoint.
• Solid demonstrated knowledge of social media platforms.
• A good team player who meets and exceeds team goals.
• Solid demonstrated proficiency with event management.
• Solid demonstrated understanding of office management and marketing principles.
• Solid demonstrated familiarity with marketing automation platforms and CRM systems.
• Relevant team leadership abilities.

Academic qualifications and certifications:

• High School certification or equivalent qualification.
• Studying towards or completion in a BSc in Marketing, Business or relevant field is advantageous.

Required experience:

• Solid administrative experience preferably gained within a global marketing team.
• Solid relevant marketing and/or project administration experience.
• Solid experience serving, collaborating with and influencing stakeholders with no direct reporting relationship.
• Solid experience with marketing reporting using data from MAPs, SFA systems, web analytics, finance systems and BI tools.
• Relevant team lead experience is desirable.