Marketing Technology Administrator at TransUnion

What You'll Bring:

Reporting to the Senior Director, Marketing Technology & Data, this person will work with a variety of business partners across the enterprise to support platform adoption, development and utilization, set user access and security privileges, manage data flows and communicate change.

• Assist with user queries, trouble shooting and provide support in responding to any system alerts.
• Coaching the Marketing and Sales teams through solution capabilities and utilization of technology in line with the strategy and roadmap.
• Help the Martech team to drive improvements to processes, people, and platforms to continually automate and optimize the marketing technology stack and drive enterprise impact from marketing technology investments.
• Help develop training documentation and opportunities for existing and new platforms within the marketing technology stack.
• Collaborate with the MarTech team and business partners to evaluate, assess, and introduce capabilities and platform enhancements to the marketing technology roadmap.

Impact You'll Make:

Requirements

• Firsthand experience working with Software-as-a-Service marketing technology platforms, i.e. Salesforce, Eloqua, Adobe Experience Platform, Qualtrics, Medallia to provide support across the marketing technology stack.
• Experience working in a matrixed global organization supporting business stakeholders with systems and processes.
• Experience in developing communication plans for Training/Knowledge, to share with the wider Marketing teams and users of the Martech estate, providing a frictionless experience with technology and supporting users to be self-sufficient where needed.
• Excellent analytical and problem-solving skills, using them to resolve system related incidents and expert Excel skills.
• Sincere interest in marketing technology and deepening that expertise through working with Salesforce and other marketing technology platforms.