Mascor (John Deere): Master Technician- Kokstad at Plennegy Group

RESPONSIBILITIES:

1. Quality of work;

• Knowledge of work & systems including diagnostics.
• Ordering correct parts first time round to complete the job
• Loading and closing of quality DTAC's 100%
• Comebacks less than 3% of own total labour sales
• Productivity at 100% and efficiency 85%
• Charge to total percentage = 85%
• Carry out all DLM's and courses assigned timeously.
• Adhere to company SOP’s.
• Comply with Company minimum tool requirements.
• Efficient time management re traveling etc.

2. Administrative duties;

• Completion of job cards within 24 hours
• Accurate completion of daily reports and technician diary.

3. Customer service;

• Ensure customer satisfaction is at 100% and all queries are attended to timeously.
• Ensure proper communication regarding jobs in progress

Requirements:

Qualifications:

• Min: Grade 12 & Job related Trade certificate
• Ideal: Grade 12 / N2 & Job related Trade certificate

Experience:

• Must be able to work on sophisticated and intricate machinery and equipment including large tractors, combines, sprayers, harvesters and Precision AG.