Medical Practice Receptionist at Hire Power

MINIMUM REQUIREMENTS:

• Minimum 2+ years' experience in a similar environment is ideal (Medical Private Practice).
• Effective communication skills (written, spoken and electronic).
• SA Citizen with clear criminal and credit history.
• Reliable transport and the preparedness to work on public holidays and Saturdays (on rotation).
• Excellent level of patient services and a positive attitude.
• Must pay attention to detail and possess good organisational skills.
• Must be able to work well in a team.
• Bilingualism is advantageous.
• Figure acumen.

ROLES AND RESPONSIBILTIES:

• Greets patients in the facilities and over the phone.
• Knowledge of MedEDi / PRACTICE PERFECT
• Schedules doctors’ appointments for patients written in diary & on MedEDi calendar.
• Keeps patient appointments on schedule by notifying provider of patient's arrival.
• Performs clerical and administrative tasks.
• Prepares medical files.
• Authorisations for room procedures
• Specialist appointments for patients
• Updating patient medical & personal information on patient files and MedEDi.
• Protect patients’ rights by maintaining confidentiality of medical, personal, and financial information.
• Dealing with medical representative’s – appointments / doctors’ lunches.
• Credit controlling.
• Benefit checks.
• Theatre roster (anaesthetics)
• Emails from patients. (scripts/requests etc.).