Merchandiser: Online Commerce at Ackermans

• A position has become available in our Online Commerce Team, for a Merchandiser. You will be responsible for the presentation and promotion of merchandise products, through strategically managing the online product assortment and ensuring that the products are showcased in an appealing manner for the Ackermans customer.

KEY RESPONSIBILITIES:

• Category Management & Merchandising:
• Responsible for building the correct curated merchandise stories online in order to create a compelling product experience for our customer
• Work with planning to organize products into categories, making sure each category is easy to navigate and all products are listed in the correct category
• Write detailed, accurate and appealing product descriptions
• Proactively manage the online product range in partnership with cross-functional teams to deliver cohesive top-to-toe looks
• Analyse online product and category performance and continuously look for opportunities to drive sales and increased customer experience
• Manage the on-site product merchandising to ensure the navigation, faceting and product pages help to convert customers
• Manages the merchandising process from samples requests to final linking of products
• Works as lead merchandiser to ensure the category logic and faceting is consistent and provides the best customer experience
• Ensures that all merchandised products are in line with the style guide and copy is well written and successfully describes the products unique selling points
• Ensures all size guides are up to date
• Keep abreast of national and international competitors and identifies opportunities for potential improvements
• Process Management:
• To ensure that all processes are implemented, updated and adhered to
• Ensure that product information uploaded by Coordinators are accurate and that the attributes are in line with the product presented on the website
• Alignment with internal stakeholders:
• Ensure effective cross-functional collaboration and alignment with Buying, Planning and Marketing functions for effective execution of company strategy
• Ensure that relevant stakeholders are informed of any changes of product information required for the website and/or any deviations to the agreed timelines
• Reporting:
• Responsible for reporting from a centralized view and provide insights on process improvement in line with any changes to online commerce attributes
• People Management (2 Coordinators as direct reports):
• Talent Management
• Performance Management
• Talent & Succession Planning

KNOWLEDGE REQUIRED:

• Knowledge of the retail merchandise cycle with regards to Buying and Product Attributing
• Knowledge of buying principles & strategies
• A comprehensive knowledge/understanding of SA’s retail clothing market, Customers and competitors

SKILLS REQUIRED:

• Latest Microsoft applications including advanced Excel-point competency
• Ability to work in multiple in-house systems
• Creative interpretation and articulation of data
• A sound ability to analyse and work with data
• The ability to communicate effectively at all levels within the company
• Merchant skills & a sound commercial mentality
• Excellent interpersonal skills
• Exceptional planning, organizing & time management skills
• The ability to be resilient, have tenacity and maintain high levels of drive and initiative under pressure
• Networking skills & the ability to be resourceful
• The ability to prioritise
• The ability to be assertive
• The ability to work independently, as well as be a team player

QUALIFICATIONS:

• Matric (Essential)
• A relevant degree /qualification in Fashion, Textile Design /Clothing Production/ Product Development /Merchandising, or a related field