MFC HR Coordinator Benefits and Wellness Administration - Middelburg at Samancor Chrome

PURPOSE OF THE JOB

To administer and report on HR Benefits and general HR administration functions. To attend to all employee benefits queries.

JOB RESPONSIBILITIES 

SAFETY, HEALTH, ENVIRONMENT AND QUALITY

• Identify and assess level of continuous risk exposures in area of responsibility by considering exposures to business, financial, legal issues, people, equipment, material, environment, processes, etc.
• Consider the level of risk, apply mitigation and implement control measures for residual risk (set objectives, minimum requirements, etc.)
• Comply with SHEQ requirements (SHEQ Toolbox)
• Utilise the Integrated Management System (IMS) to initiate, investigate and report SHEQ status

CUSTOMERS

• Ensure Customer Satisfaction
• Liaise with HR Service Providers and Customers
• Ensure delivery of quality, timeous and consistent claims by managing and maintaining service level standards

BUSINESS PROCESSES

Employee Benefits and HR Administration:

• Coordinate and monitor all benefits administration activities
• Conduct beneficiary investigations of deceased employee
• Write resolutions/ report to trustees, insurance department and pension/provident fund based on investigation conducted
• Execute all processes (Reporting on death cases, payments of funeral benefits and beneficiary recommendations)
• Assist payroll with documentation for the good leavers for unclaimed benefits payment
• Track all old death claims, collate information and submit it to the funds for payment
• Monitor and coordinate retirement related administration
• Coordination of Disability processes
• Administer data, systems, payments and provide advice related to benefits e.g., Group Life Cover, Relocation, Medical Aid, UIF, Retirement Funds, Disability Claims
• Maintain Personnel Records and filing systems of employees exiting the Company and compile monthly exit analysis
• Handle Benefits queries e.g., Medical Aid, Pension and Provident Fund
• Monitor and report on statutory leave compliance
• Oversee the on-site Medical Consultant
• Administer Pension Home backed loan for employees contributing toward Samancor Group Provident Fund
• Assist Management on the disability and retirement process as a custodian of the benefits
• Administer pregnancy process and monitoring

Wellness:

• Administer Wellness requisitions and invoices
• Logistics and coordination of Wellness Centre including Gym
• Wellness and absenteeism monitoring
• Coordinate Fit for Work related concerns/ processes
• Plan and execute Wellness calendar and initiatives
• Facilitate EWP with service provider
• Facilitate Employee Rehab programme

Induction and Orientation:

• Prepare new employee documentation
• Coordinate Induction programme including the arrangement of Induction sessions with all relevant parties
• Ensure completion of sign-on documentation of new employees (Entry Medical, Medical Aid, Pension Fund, etc.)
• Arrange relocation of new employees

HR Legislation:

• Comply with the relevant HR Legislation (Labour Relations Act, EE Act, Skills Development Act, Basic Conditions of Employment etc.)
• Provide information and advice regarding legislation that may impact employment issues

General:

• Liaise with Company Clinic and coordinate Clinic bookings
• Compile daily Sick Leave Report
• GPA/ COIDA administration
• Any ad hoc HR tasks and/or projects that may be required
• Work overtime as and when required

SHAREHOLDER VALUE

• Assist with monitoring of allocated budget
• Assist with preparation of annual budget submission

Requirements

MINIMUM QUALIFICATION AND EXPERIENCE

• External Candidates: Relevant Higher Certificate (NQF 5) or National Diploma (NQF 6)
• Internal employees only: Studying towards a Higher Certificate or National Diploma
• Three years’ Benefits and Wellness administration experience
• Computer Literacy (MS Office)
• Drivers License (minimum B/ Code 8)

ADVANTAGEOUS

• Minimum of two years general HR experience
• SAP Experience
• A passion for HR and Benefits Administration
• Have strong oral and written communication skills
• Possesses strong interpersonal skills
• Be able to maintain a high level of confidentiality
• Have strong attention to detail
• Knowledge of typical policies and procedures regarding HR and Benefits administration

BEHAVIOURAL COMPETENCIES REQUIRED 

• Safety Awareness
• Initiative
• Managing Work
• Results Orientation
• Customer Focus
• Operational Problem solving and decision making
• Work Standards
• Interpersonal Relationships
• Communication
• Adaptability
• Contributing to Team Success
• Adhering to Values

WORKPLACE COMPETENCIES

Skills:

• Customer Relations: Apply the basic skills of customer service
• Microsoft Programs
• Samancor Chrome Systems (IMS, EBMS, Chromedoc, SAP)
  • HR Policies and procedures
  • Manage administration recordsGeneral:

Knowledge:

• Pension/ Provident Fund administration
• Death and Disability Benefits coordination
• HR Legislation:
  • Demonstrate and apply an understanding of the Basic Conditions of Employment Act (Act 75 of 1997)
  • Demonstrate and apply an understanding of statutory legislation and requirements relating to employee benefits  
• Employee Wellness facilitation
• Demonstrate knowledge of Events management
• Demonstrate knowledge and understanding of SAP (HR) functionality