Microsoft Dynamics 365 Junior Consultant for Finance and Operations 1 at Ernst & Young Global Limited (EY)

Key Responsibilities

• Support Senior Consultants: Collaborate with experienced D365 consultants to understand project requirements, gather client needs, and assist in designing D365 solutions to meet those requirements.
• Configuration and Customization: Assist in the configuration and customization of D365 F&O, or specific modules like Sales, Finance, Supply Chain, etc.
• Data Management: Assist in data migration activities, ensuring accurate data transfer from legacy systems to D365 applications while maintaining data integrity.
• Testing and Troubleshooting: Participate in testing activities to validate D365 solutions, identify bugs, and troubleshoot issues during the implementation process.
• Training and Documentation: Support the development of user training materials and documentation to ensure smooth adoption of D365 solutions by clients.
• Client Interaction: Interact with clients to gather requirements, provide updates on project progress, and address any queries related to D365 implementation.
• Stay Updated on D365 Features: Continuously learn about the latest features and updates in D365 applications, keeping up with industry best practices and trends.
• Project Support: Assist in project management tasks, such as creating project plans, tracking milestones, and managing project documentation.
• Cross-Functional Collaboration: Collaborate with other team members, such as developers, business analysts, and project managers, to ensure seamless project delivery.
• Validation of business practices and processes in Dynamics based on discovery analysis.
• Participate in GAP analysis to determine the difference between application and business processes.
• Participate in identifying creative solutions for processes that aren’t fully accomplished by standard D365
• Participate in developing and delivering presentations to customers by outlining findings and recommendations to guide the implementation of the identified solution.

Required Skills and Qualifications

• Bachelor's degree in a relevant field (e.g., Computer Science, Business Information Systems, or related)
• Knowledge of Microsoft Dynamics 365 F&O or related CRM/ERP systems is a plus
• Basic understanding of business processes and concepts in sales, marketing, customer service, finance, or supply chain domains
• Familiarity with configuration concepts within D365, such as entity customization, workflows, forms, views, and security roles
• Strong analytical and problem-solving skills with an ability to learn quickly
• Excellent communication skills, both written and verbal, to interact effectively with team members and clients
• Eagerness to work in a collaborative team environment and a willingness to take on new challenges
• A desire for continuous learning and professional growth in the field of D365 consulting.