Never pay for any CBT, test or assessment as part of any recruitment process. When in doubt, contact us
BDO helps a diverse range of clients with different needs. This is especially true of our Advisory Practice, which provides transaction, risk, wealth advisory, company secretarial, and HR services to clients navigating a range of challenges, changes, and opportunities.
Our professionals are from a variety of multidisciplinary backgrounds, allowing us to del...
The main responsibility is to provide regional leadership and related management practices in accordance with the BDO Infrastructure Roadmap, BDO Cloud Adoption Strategy, BDO ICT ITIL Framework and BDO Information Security Framework across BDO’s national and international support landscape. Ensure alignment with the national business strategy. Align with best practise disciplines, governance, ethics, risk standards, security, policies and compliance for the firm.
The main Duties and Responsibilities will be:
- Deliver services, support and update in with the defined National ICT service catalogue & CMDB.
- Adoption, integration and optimisation of cloud technologies IaaS, PaaS, SaaS & DevOps.
- Assist with the testing and implementation of emerging technologies and solutions in the cloud, automation, machine learning, analytics and artificial intelligence space.
- Adopting security related automation, machine learning and artificial intelligence that can assist in securing BDO’s assets (people, hardware & software)
- Ensure models with SLA criteria is resolved, escalated and/or managed and closed out
- Ensure all business requests are managed in the most effective way (least amount of incidents)
- Ensure all business incidents are managed with the least amount of impact.
- Operational reporting of Infrastructure availability, continuity and capacity.
- Adherence to BDO’s Change Management process
- Financial Management - Management of BDO infrastructure budget
- Providing infrastructure input and advisory to the BDO business
- Infrastructure optimisation ensuring return on investment and cost allocation
- Realising and management of national infrastructure strategy regionally & nationally
- Executing strategic initiative within agreed and defined timelines
- Understand, anticipate and ensure availability of the service demand requirements of the business.
- Ensure service demand, uptime & backup requirements are defined with business input and documented into the service catalogue and CMDB
- Overall IT management and governance
- Management of suppliers and the assets of the firm (hardware and software)
- Develop and deliver reports as and when required
- Staff Management & Development especially in the fields of automation, machine learning, analytics and artificial intelligence space
Qualifications/Recognition of Prior Learning equivalent
- Grade 12
- IT Technical qualifications or equivalent e.g. (A+; N+; Security +, CCNA, CCIE, CISSP or CISM)
- Product Certifications (Palo Alto - Preferred, Checkpoint, Fortinet)
- Certifications, ITIL, MCSE (Engineer/E Solutions Expert), Microsoft Azure, Amazon Web Services
- Beneficial – Managerial training, development and reporting or Applicable Information Technology Degree, KANBAN or Prince 2
Work Experience & Knowledge
- 3 Years Managerial Experience/ 5-10 Years Technical
- 3-5 Years Infrastructure project execution experience
- Infrastructure Reporting
- Data and Information incident reporting or recording
- Document new problems towards knowledge transfer into the defined systems
- Infrastructure Risk Awareness
Competencies
Technical Competencies:
- Agile & Scrum Methodologies
- Benchmarking
- Budget Planning
- Cloud, SaaS, PaaS, IaaS Services
- Functional Infrastructure Strategy
- Email Protection Capabilities
- Specification documentation
- Infrastructure operations
- Performance review
- Quality control
- Scheduling & Time Management
- Project Planning
- Telecommunications
- Routing, Switching and Networking
- Patch Management
- Vulnerability Management
- Information Management
- Backup Management
Behavioural Competencies:
- Excellent communication (both verbal and written)
- Excellent Interpersonal skills
- Client focused
- Attention to Detail
- Holistic and Logical Thinking
- Disciplined
- Proactive Personality
- Team coordination and management
- Excellent problem-solving skills
- Good organisational and time management skills
- Task Delegation
- Task Management
BDO Core Competencies:
- Relationships and Collaboration
- Leadership
- Exceptional Client Service
- Business Growth
- Engaging people and working well as part of a team
- Inclusive Agile Leadership
- Quality, Risk management and Operational transformation
The appointment will be made in terms of the firm’s Employment Equity Policy. Only short-listed candidates will be contacted.
Job Closing Date: 31st, March 2022
Gmail
Yahoomail