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We believe in hiring talented, hardworking and ambitious people from all over the world. In return, we ensure a supportive working environment, access to leading edge technologies and a commitment to social awareness and equity. Working in this unique and highly competitive industry means that we have to take risks and be innovative. The way we do this is...
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Purpose Of The Role
You would be responsible for servicing our new and existing customers through inbound and outbound services across all mediums. These services will be offered across all offered products, you will be required to do so by delivering an unfailing high quality of service.
These services will be focused on customer retention and all interventions will be directed at improving customer loyalty, retention and relationship building.
The Onboarding Process: London
London will be your first stop where you will complete your training and begin work while our immigration team processes your work visa application for Cape Town. Full relocation assistance is provided by covering the cost of your flights, accommodation and shuttle service from the airport. You will be accommodated in a furnished apartment with easy access to the office and public transport.
The Onboarding Process: Cape Town
Once your visa has been processed and the time has come for you to relocate to Cape Town, relocation assistance is provided by covering:
Perks
Duties Include, But Not Limited To
This job description is not intended to be an exhaustive list of responsibilities. The job holder may be required to complete any other reasonable duties in order to achieve business objectives.
Essential Criteria
Desirable Criteria
Person Specifications
This position requires trust and honesty it has access to customers financial details - therefore a credit and criminal record check will be conducted. The qualifications identified herein are an inherent job requirement; therefore, a qualification verification check will be done. By applying for this role, and supplying the necessary details, you hereby grant us permission to apply for these checks. This will be done in a confidential manner, and solely for the purposes of verification.
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