Office Coordinator - Boksburg at Marvel Placement Consultant

Minimum Requirements

• Matric.
• 1 Year experience within the role as an Office Administrator.
• Sage Evolution knowledge.

Duties and responsibilities

• Answer and transfer calls to the relevant departments.
• Serve as the initial point of contact for correspondence and phone inquiries.
• Manage and organize documents and files.
• Welcome and assist customers.
• Support administrative and sales teams as needed.
• Procure office stationery and create purchase orders with Office Manager approval.
• Process credit note requests for approval.
• Assist in picking and recording serial numbers for dispatched goods.
• Coordinate courier bookings for stock transfers between Cape Town and Johannesburg warehouses.
• Generate sales orders efficiently on Sage Evolution.
• Support Sales with various related tasks.
• Assist Sales Coordinators, Reps, and Managers in addressing inquiries.
• Swiftly process all received sales orders within one day.
• Issue quotes promptly within two days of receipt.
• Aid in tender compilation when requested.
• Ensure accurate categorization of Sales in Sage Evolution.
• Handle inquiries from walk-in or call-in customers.
• Master the products/services of the company.
• Provide weekly Sales Order Received values each Monday for the preceding week.
• Collaborate with Operations for product scheduling and backorder management.
• Complete Waybills for dispatched products.
• Regularly evaluate backorders and liaise with production to meet customer expectations.
• Share market insights on competitors, new entrants, suppliers, customers, and industry developments.
• Participate in Marketing activities, campaigns, and activations.