Office Manager: Programme 2 at Eastern Cape Department: Economic Development, Environmental Affairs and Tourism

JOB TITLE: Office Manager: Programme 2

• CENTRE: Provincial Office, Bisho
• REF NO: DSD 04/10/2025
• Salary
• R468 459 – R551 823 per annum (Level 9)

Requirements

• National Senior Certificate plus B Degree/N Diploma (NQF Level 6/7) in Public Administration, Management, Office Management or equivalent qualification.
• 3–5 years relevant experience at supervisory level (Level 7/8).
• A driver’s license is a prerequisite.

Competencies

• Wide range of office management and administrative tasks.
• Structure and functioning of the department.
• Conflict management.
• Project management.
• Communication (written and verbal).
• Policy analysis and development.
• Planning and organising.
• People management.
• Financial management.
• Project coordination.
• Problem solving.
• Computer literacy.
• Facilitation and presentation.
• Stakeholder and client liaison.
• Monitoring and report writing.
• People orientated, creative, trustworthy, assertive, hard-working, self-motivated.
• Ability to work independently and under pressure.
• Must be computer literate.

Duties

• Manage and oversee logistics within the office of the Programme Manager and manage the workflow of the Programme.
• Co-ordinate high-level meetings in all aspects.
• Take charge of invitations and RSVP functions, etc.
• Act as formal channel of communication between the office of the Programme Manager and other departments and organisations.
• Compile briefing notes as well as other documentation to adequately prepare the Programme Manager for such meetings.
• Contribute to the development and promotion of the programmes under the jurisdiction of the Programme Manager.
• Provide administrative support to the Programme Manager with regards to the management of Programme activities.
• Organise and attend certain regional meetings.
• Liaise with relevant stakeholders regarding outstanding information and issues.
• Manage due dates of correspondence.
• Prepare documentation for meetings, presentations, and reports.
• Coordinate the preparation and compilation of budget, procurement and cash flow projections for the Programme.
• Monitor and report on the financial performance of the Programme.
• Undertake research and develop appropriate policies and strategic programmes to promote the Programme.
• Ensure effective document management and correspondence flow within the Office of the Programme Manager.
• Consolidate all Directors’ reports to produce monthly, quarterly, half-yearly and annual Programme reports.
• Establish and implement effective records and document management systems.
• Coordinate responses to and submissions on all requests for information from the Office of the Programme Manager, including the Audit Improvement Plan (AIP) and Risk Register of the Programme.
• Administer office correspondence, documents, reports and advise the Programme Manager on urgent matters to be addressed.
• Manage communication and flow of information in the office.
• Manage the processing of S&T claims, payments and invoices relevant to the office.
• Manage budget in the Programme Manager’s office.
• Coordinate and manage projects in the office of the Programme Manager.
• Supervise employees to ensure effective service delivery.