Officer: Corporate Communications and Media Liaison at Transport Education Training Authority (TETA)

KEY PERFORMANCE AREAS 
Provide Support to Stakeholder 

• Ensure communication of Corporate Communication and Marketing (CC&M) processes, procedures and plans development, implementation and compliance to the organisation;
• Ensure effective communication with stakeholders;
• Advise the organisation on CC&M related matters;
• Establish, manage and maintain external and internal stakeholders;
• Ensure effective implementation plan of the TETA stakeholder relations management strategy;
• Ensure effective execution of stakeholder relations meetings and events. 

Corporate Communications and Marketing Unit Budget

• Analyse required information for budgeting purposes and provide inputs for approval;
• Provide input for budgetary processes; 
• Monitor unit expenditure against budget.

TETA Communications and Marketing Strategic Planning 

• Ensure implementation of the TETA Integrated Corporate Communications Strategy;

TETA Branding and Corporate Communications

• Ensure effective management of the TETA corporate communications and brand strategy implementation and measurement;
• Ensure effective execution of the internal and external communications;
• Ensure effective external stakeholders communication.

Public and Media Relations

• Ensure effective execution of the TETA public relations and media strategy;
• Ensure effective media relations;
• Ensure TETA media presence as required;
• Media monitoring and reporting.

Manage TETA Online Communications

• Ensure effective implementation of the TETA online communications strategy;
• Ensure effective management of the corporate website and other linked platforms systems branding standards.

Multimedia and Graphic Designing

• Ensure effective execution of design concept development, visual content creation and brand consistency.

Content and Editorial Management

• Manage the TETA’s digital and print content;
• Ensure approval of stories for TETA’s newsletters;
• Ensure comprehensive content plans for TETA’s digital communication platforms are created and approved;
• Provide overall management of the TETA Editorial Style Guide and ensure compliance;
• Ensure all corporate documents are professionally presented.

Reputation Management

• Manage and Monitor perception across TETA stakeholder base Manage Executive brand reputation;
• Manage crisis communication efforts to protect TETA’s reputation.

Management of Audit Queries and Outcomes

• Manage audit compliance and responding to queries within the stipulated timelines;
• Ensure no repeat findings in the AG management report and implement corrective actions on existing findings;
• Ensure no repeat findings in the internal audit report and implement corrective actions on existing findings.

Unit Reports

• Prepare and submit monthly, quarterly and annual reports as required.

Management Responsibility

• Identify and monitor team and individual goals;
• Manage staff time, attendance and leave according to policy;
• Ensure completion of performance agreements and appraisals of self and staff on or before the due date;
• Manage/ monitor and check on personal development plans submission, approval and  implementation;
• Ensure Job profiles are updated and signed annually;
• Ensure communication with staff and following up unit goals;
• Ensure no repeat findings in the AG management report and implement corrective actions on existing findings;
• Ensure no repeat findings in the internal audit report and implement corrective actions on existing findings;
• Monitor and check on employee capacity needs.

Requirements
MINIMUM REQUIREMENTS
Experience and Qualification

• M + 3 qualification in Public Relations and/or Communications and/or Marketing or relevant qualification;
• Minimum 5 years’ experience in corporate communication and marketing in the corporate or public sector; 
• Be prepared to work overtime and travel.