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  • Posted: Jun 10, 2025
    Deadline: Not specified
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  • The Transport Education Training Authority (TETA) is one of the 21 SETAs mandated to facilitate skills development and training in different economic sectors of South Africa. TETA’s areas of operation cut across rail, aerospace, maritime, road freight, road passenger, taxi, freight handling, and forwarding and clearing subsectors. The authority is committe...
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    Monitor: Apprentices

    KEY PERFORMANCE AREAS 
    Targeted Stakeholder Participation in Line with Objectives of SD Act 

    • Manage targets set for increased stakeholder participation;
    • Provide guidance on the development of apprentices and skills priorities;
    • Provide input to assessment and approval process of Discretionary Grants submitted by stakeholders within deadlines.

    Monitoring

    • Conducting regular monitoring visits to all Employers and Training Providers that act as workplace training providers in the industry in order to ensure that training runs effectively and efficiently;
    • Ensure the availability and monitoring of Assessors, Moderators, Trade Test Officials as well as accredited trade test sites; 
    • Ensure the availability and monitoring of Mentors and Coaches for Apprentices;
    • Monitoring administration of learner information, apprenticeship agreements, On Job Training, logbooks, disbursement of allowances etc;
    • Monitor effectiveness of Employer and Provider QMS;
    • Monitoring adherence of employers and training providers in respect of accreditation requirements (quality assurance of providers, training programmes, trade test centres);
    • Monitoring adherence of Employers, Employees, Training Providers and Learners in respect of Apprenticeship training against the provision, regulations and conditions applicable in terms of the Skills Development Act  and Basic Conditions of Employment Act;
    • Monitor implementation of Apprentice related discretionary grant contracts in consultation with respective Chambers;
    • Coordinate the evaluation of learner logbooks with Subject Matter Experts.

    Marketing and Communication

    • Promote the development and implementation of Apprenticeships and related programmes;
    • Provide advice and guidance to Training Providers;
    • Updating and maintaining a database of Skills Development providers and Trade Test centres;
    • Liaise with Chambers, stakeholders and providers (public and private) on matters relating to Apprenticeships; 
    • Circulation of information on requirements from the NAMB/QCTO;
    • Develop and maintain communication with all parties involved in the apprenticeship system;
    • Assisting new entrants with TETA criteria and processes by means of workshops, site visits & emails;
    • Represent TETA at approved forums, meetings and consultative processes.

    Manage Apprentice Budget

    • Provide input to budget allocation of discretionary grant funding towards scarce and critical technical skills;
    • Monitoring of costs related to Apprenticeship training.

    Manage Apprentice Priorities in Transport Sector

    • Consolidation of Chamber SWOT & PESTEL analysis for Apprenticeship requirements;
    • Provide coordinated input into TETA's Sector Skills Plan through analysis of Chamber identified Apprenticeship scarce and critical skills priorities.
    • 6.Manage Apprentice Administration System
    • Ensure Apprentice Agreements Registered;
    • Ensure Apprentice Information Captured onto MIS;
    • Ensure the availability of Apprentice information and records;
    • Arrange for Trade Testing of Apprentices;
    • Ensure effective and efficient communication processes between TETA, Employers, Providers, Apprentices and Department of Higher Education Training;
    • Serve as secretariat to TETA’s Committees related to apprentice; 
    • Investigate applications, the circumstances and make recommendations relating to termination of apprenticeship in accordance with the Skills Development Act;
    • Investigate and make recommendations on resolving all training related conflicts that arise between the Employers, Training Providers, Testing Officials and Apprentices.

    Reporting

    • Prepare and submit monthly, quarterly and annual reports to ETQA manager on implementation and monitoring of apprenticeships in line with TETA’s reporting requirements;
    • Coordinate reporting on Apprentice related discretionary grant contracts in consultation with respective Chambers;
    • Prepare reports for approval by ETQA Manager for dissemination to respective Chamber Mancoms.

    SDP Auditing

    • Conduct audits on assessment and moderation of criterion tests, phase tests and trade test application processes to ensure consistency and credibility of methods and instruments;
    • Conduct regular audits on Assessors, Moderators and Trade Test Officials.

    Employee Engagement

    • Job profiles updated and signed annually (Signed job profiles and updated KPI’s before the due date as stipulated by Human Resources);
    • Communicating with departmental staff and following up on departmental goals monthly (Attendance registers, Minutes of meetings.

    Audit and Risk

    • Prepare for Internal and External audits and submit evidence within agreed timeframes (Proof of evidence submitted);
    • Ensure no repeat findings in the AG Management Report and implement corrective action of existing findings (Proof of corrective measures implemented to close audit findings).

    Capacity Development

    • Identify and research issues affecting the apprenticeship system and make recommendations on how the system can be improved (continuous development);
    • Evaluate the effectiveness of training programs, using surveys, questionnaires, interviews and observation,in order to plan future courses or to amend existing ones;
    • Provide input and guidance on the transformation of apprenticeships into learnerships
    • Monitor trends in PESTEL factors impacting on Apprenticeships; 
    • Build capacity amongst TETA staff, stakeholders, SDF’s and providers on Apprentice related matters.

    Management Responsibility

    • Identify and agree on team and individual goals (Signed Performance Agreements submitted on or before the due date set by HR);
    • Manage self and staff time, attendance and leave according to the Leave Policy (ESS Leave Transactions Report, Self/Staff Attendance registers, and Leave registers;)
    • Manage staff and personal development (Signed Personal Development Plans for self and subordinates (PDP's), Proof of PDP implementations (attendance registers of meetings; attendance registers of courses) ;
    • Completion of performance appraisal of Staff in the Unit before the due date (Employee Review Detail report completed, signed, scanned and attached on HR Premier before the due date.

    Requirements

    MINIMUM REQUIREMENTS

    Experience and Qualification

    • Qualified Artisan with at least five years trade experience in a technical or maintenance discipline
    • OD ETDP or related qualification/SOR (i.e. Assessor, Moderator competence)
    • At least 5 year’s experience in an Apprentice training environment for a trade in a technical or maintenance environment with specific focus at a training Centre/Institution/College.
    • Experience with trades in both aerospace or rail industries will serve as an advantage
    • A record of 3 years’ experience as a registered Assessor
    • A record of 3 years’ experience as a registered Moderator
    • Must have a valid driver’s license, own transport and be prepared to travel
    • Be prepared to travel and work overtime.

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    Assistant Administrator: Apprentices and Certification

    KEY PERFORMANCE AREAS 
    Provide Support to Stakeholders

    • Support External Stakeholders regarding apprentice registrations; 
    • Attend to walk-in clients and resolve queries;
    • Assist by giving stakeholders certificate that are ready.

    Registration of Apprentice Agreements

    • Giving Chambers Contract Numbers for relevant learners for them to make payments to companies;
    • Receive, evaluate, and register apprentice agreements in line with requirements within 21 days of receiving the agreements;
    • Compile a list of all registered learner agreements and update learner registration database;
    • Complete relevant sections of the apprentice agreements, issue registration numbers and submit for sign-off;
    • Open learner file, keep all approved documents and file alphabetically for easy access;
    • Send confirmation of registration to internal and external stakeholders.

    Processing of Trade Test Applications

    • Trade Test applications are verified and submitted for approval;
    • Compile a list of all logbooks received for evaluation and submit to the Subject Matter Expect to evaluate;
    • Maintain an electronic copy of the approved trade test applications and update the learner file in the filling room;
    • Send confirmation of approved trade test applications to internal and external stakeholders.

    Processing of Trade Test Results

    • Trade Test Results are verified and submitted for approval;
    • Compile a list of all approved trade test results;
    • Maintain an electronic copy of the approved trade test results and update the learner file in the filling room;
    • Send confirmation of approved trade test results to internal and external stakeholders.

    Prepare Certification Pack for Submission to NAMB and QCTO

    • Make copies of documents required for certification (certification packs);
    • Prepare schedule of all learners who qualify for certification and submit with the certification packs to NAMB;
    • Follow-up with NAMB on evaluation feedback as per submitted certification packs;
    • Communicate with internal and external stakeholders regarding updates on certificates and feedback from NAMB;
    • Monitor certification applications and reconcile received certificates versus submitted applications.

    Reporting

    • Prepare and submit monthly report to the ETQA Manager;
    • Prepare, consolidate, and submit monthly report to NADSC as per requirements; 
    • Prepare and submit evidence requested for validation on reported learners to NADSC.

    Coordinate Apprentice Related Committee Meetings

    • Schedule meetings and make all arrangements for the meeting;
    • Take minutes for meetings and distribute within 7 days from the date of the meeting;
    • Process travel claims and meeting allowances for committee members where applicable.

    Audit and Risk

    • Prepare for Internal and External audits and submit evidence within agreed timeframes;
    • Ensure no repeat of findings and implement corrective action of existing findings.

    Personal Development

    • Manage time, work attendance and apply for leave according to Leave policy;
    • Implementation of personal development plans.

    Requirements

    MINIMUM REQUIREMENTS

    Experience and Qualification

    • M + 3 qualification in ETD, HRD or relevant tertiary qualification;
    • Minimum 2 years’ experience in administration;
    • Training administrative experience in relation to apprentice processes with exposure to ETD/SETA environment will be an advantage.

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    Officer: Strategic Projects and Stakeholder Relations

    KEY PERFORMANCE AREAS
    Provide Support to Stakeholders

    • Facilitate communication of relevant information between TETA and stakeholders;
    • Resolve customer queries and complaints;
    • Stakeholder relationship management (internal and external);
    • Support the alignment and integration of programme plans and implementation.

    Finance Administration

    • Validate documentation according to the contract deliverables and validation framework;
    • Verify tranche claims for payment;
    • Ensure that all contract deliverables are captured on TETA required systems;
    • Ensure that payments are processed timeously and followed up on with relevant department;
    • Update stakeholders on payments;
    • Update the claims register on payments processed.

    Manage the Independent Management Committee (IMC) and DG Approval Process 

    • Record proposals in IMC database;
    • Compile compliance reports of all proposals received;
    • Draft acknowledgment letters of proposals received and evaluated proposal;
    • Compile proposal compliance and evaluation report;
    • Ensure effective implementation of filling system and information management;
    • Provide assessment reports on process;
    • Draft Correspondence;
    • Follow up on IMC decisions with stakeholders.

    Manage the Administration of Special Projects

    • Manage the administration of special projects contract drafting, maintenance and payments verifications;
    • Manage all records and documents related to projects in line with TETA approved systems;
    • Manage the updating of DG and strategic projects report on a monthly and quarterly basis.

    Audit, Reporting and Compliance 

    • Coordination, preparation for internal and external audits;
    • Conduct project side visits and prepare reports on unit’s projects; 
    • Provide support to benchmarking of SETAS best practices;

    Requirements
    MINIMUM REQUIREMENTS
    Qualification and Experience

    • M+3 qualification in Project Management or Education Training and Development or relevant tertiary qualification;
    • Minimum of 3 years’ experience in project management and 1 year experience in stakeholder relations management;
    • Experience in SETA/ transport/ education environment preferable;
    • Additional Project Management/ Strategic Planning Management certificate will be an added advantage;
    • Willingness to travel and work overtime.

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    Assistant Education Training Development Practitioner

    KEY PERFORMANCE AREAS 
    Provide Support to Stakeholders

    • Attend to all queries;
    • Give stakeholders support by conducting Monitoring and Site Visits (with support from Executive Officer);
    • Communicate with all relevant stakeholders on TETA processes and criteria;
    • Internal and external Stakeholder Management;
    • Increase Stakeholder participation.

    Provincial/National Support to Stakeholders in the Sub Sector

    • Coordinate and facilitate career exhibitions in the province;
    • Conduct visits on the implementation of projects and MOUs.

    Coordination of Payment in the Chamber

    • Draft motivations and specifications to procure goods and services; 
    • Coordinate payment of travel claim/sitting allowance for chamber committee members;
    • Liaise with Finance regarding DG payments.

    Coordinate Administration of Projects in the Chamber

    • Registration of DG applications and capturing on the DG application schedule; 
    • Recording and filing of received applications;
    • Assist the ETDP with assessment of DG application;
    • Assist the ETDP with compiling award letters and contracting.

    Administration of SDF/Industries Forum

    • Update and maintain SDF database;
    • Communicate with industry regarding new developments;
    • Administration of SDF workshops and industry forums;
    • Preparation of workshop material and presentations;
    • Conduct presentations at industry workshop and forums.

    Implementation of MG

    • Verification of supporting documents and assist the ETDP with MG assessment;
    • Conduct site visits to monitor the implementation of WSP;
    • Advice stakeholders and EO of gaps identified; 
    • Give recommendations where necessary to the stakeholders;
    • Compile Site visit reports.

    Implementation of DG

    • Verify DG claim recorded in claims register; 
    • Assessments of DG claims within timeframes;
    • Communicate gaps identified to stakeholders;
    • Upload accurate project deliverables on to the TETA Document Management system;
    • Assist ETDP in processing contract addendum, cancellation and surplus declaration;
    • Verify learner agreements on the TETA system and ensure compliance.

    Chamber Committee 

    • Effective co-ordination of meetings;
    • Agenda confirmed with EO;
    • Invitations circulated;
    • Attendance and travel;
    • Meeting packs compiled and circulated;
    • Recording and circulating minutes of the meeting.

    Chamber Administration 

    • Office Management.

    Reporting 

    • Data consolidation and validation for accurate reporting;
    • Reporting on prescribed templates and by due dates.

    Training and Development

    • Agree and identify goals with Intern; 
    • Coach and Mentor interns in the Unit; 
    • Implementation of personal development plans.

    Requirements
    MINIMUM REQUIREMENTS
    Experience and Qualification

    • M + 3 qualification in ETD or relevant qualification; 
    • 5 years’ experience in administrative works;
    • 3 years’ experience in the ETD environment;
    • Overtime and travel.

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    General Education Training Development Practitioner

    KEY PERFORMANCE AREAS 
    Support to Stakeholders

    • Support internal and external stakeholders to enhance ETD participation and efficiency in the sector;
    • Provide support to stakeholders by means of online or onsite monitoring in order to promote TETA practices;
    • Attend to all queries from internal and external stakeholders;
    • Advise and capacitate new and existing stakeholders on TETA policies, procedures, processes and promote  compliance and reporting to stakeholders;
    • Lobby participation and recruitment of new stakeholders with a view to increase mandatory and discretionary  grant participation within the transport industry, and to facilitate Small Business Initiatives and entrepreneurship within the province; 
    • Provide periodic contributions to TETA newsletters or external publications;
    • Represent TETA at Career Expos and relevant events;
    • Participation in inter-SETA activities to promote TETA;
    • Establish government and provincial linkages and participation in events such as The Premier’s Council for Skills, DHET Advisory Councils, etc.

    Support to Chambers

    • Provide support to TETA chambers in processing discretionary grant applications, conducting due diligence, management of contracts and reporting on Chamber projects, activities and expenditure;
    • Coordinate administration of projects by initiating ETD projects for the sector within the Western Cape province.

    Implementation of NSDS III in Province

    • Advise and support stakeholders with the implementation of NSDS III within their organisations;
    • Identify and support TETA towards the achievements of APP targets, specifically (but not exclusively), unemployed bursaries, small business support, TVET and HET partnerships, and school projects.

    Sector Skills Planning

    • Provide support and input into the development of TETA Sector Skills Plan and any other projects implemented by the Research & Knowledge unit.

    Monitoring

    • Conduct site visits to verify stakeholder participation and data;
    • Submit reports to TETA chambers within deadline.

    Mandatory Grants

    • Implement mandatory grant processes that include promoting and assessing WSP/ATR;
    • Monitor the implementation of the WSP and verify the ATR;
    • Report and communicate any findings to relevant parties and recommend for approval or rejection.

    Workshops and Forums

    • Administer, support and conduct SDF, industry and provincial forums;
    • Develop and maintain stakeholder database;
    • Plan engagement workshops and prepare presentations.

    Managing Partnerships 

    • Identifying viable partners, entering into partnership agreements (MoUs) and managing partnership contracts in support of TETA partnership strategy;
    • Integrating partnership implementation with other aspects of the ETD sector, e.g. SAQA, QCTO, other SETAs, DOT, DHET, DOE and other TETA Stakeholders, in order to:
    • Share knowledge and information on new developments in the ETD sector;
    • Provide timeous advice to authorities on matters of concern.

    Coordination of Occupational Qualifications Development Activities

    • Coordination of occupational qualifications development as they may be assigned by management.

    Project Implementation and Monitoring

    • Initiate ETD projects in the chamber (in consultation with management);
    • Compile and report on specific projects, activities and expenditure.

    Requirements
    MINIMUM REQUIREMENTS
    Experience and Qualification

    • M + 3 qualification in ETD/HRM/HRD or relevant qualification; 
    • Minimum of 5 years’ experience in the education, training and development sector;
    • Experience in SETA or Transport Sector environment preferable;
    • Experience in management of WSP and ATR;
    • Be prepared to travel and work overtime.

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    Manager: Human Resources and Administration

    KEY PERFORMANCE AREAS 

    Provide Support to Stakeholder 

    • Manage and communicate human resources policies, procedures and plans development,implementation and compliance to employees;
    • Advise managers on HR related matters;
    • Establish and manage external service provider relationships.

    Manage HR Unit Business Plan and Budget 

    • Develop, implement and monitor HR business plan and objectives;
    • Facilitate HR budget development, approval and implementation;
    • Manage, facilitate and support HR activities and projects implementation; 
    • Manage, authorise and report on HR expenditure accounts and budgets;
    • Provide mid-year budget review process input and recommendations. 

    Manage HR Unit Operational Performance and Efficiencies

    • Manage and ensure HR unit staff capacity and performance;
    • Manage and report on HR risks and controls;
    • Manage HR management systems and record keeping integrity and performance;
    • Manage HR unit operations and administrative processes;
    • Attend, as required, and administer HR and Finance Committee meetings and decisions implementation.

    Manage HR Services Provision Plans and Costs

    • Provide HR operating budget setting process input;
    • Compile and implement HR operational plan and budget;
    • Manage and control HR operation plan implementation and budget expenditure;
    • Compile and report on HR projects, activities and expenditure;
    • Provide budget review process input.

    Manage TETA Structure and Capacity

    • Evaluate and implement organisational design and post establishment processes and approvals;
    • Develop and review job profiles and competency framework;
    • Manage recruitment, assessment and selection processes and procedures;
    • Manage employment contract signing and safekeeping of personnel files;
    • Manage employee induction programmes and resources provision;
    • Manage employee termination process.

    Manage Performance Management and Rewards

    • Develop and maintain performance management culture and competence;
    • Manage employee performance agreement development;
    • Manage the employee performance assessment and reviews;
    • Evaluate, consolidate and report on staff performance assessment and review results and award recommendations;
    • Manage employee PDP development and submission;
    • Monitor and/or address poor performance and disciplinary issues and grievances.

    Manage Employee Remuneration and Benefits

    • Contribute to, implement and maintain TETA remuneration model;
    • Advise on organisational benefits and salary packaging;
    • Manage the administration of employee leave;
    • Manage employee payroll updating and submission.

    Manage Employee Relations

    • Consult on, address and resolve  employee grievances and disciplinary issues;
    • Consult and advise on labour relations issues;
    • Assist with and contribute to employee hearings.

    Manage Staff Development

    • Analyse, identify and propose PDP learning and development needs and training interventions;
    • Manage WSP and ATR submissions;
    • Manage staff training and development plans implementation;
    • Organise, monitor and evaluate learning transfer and impact.

    Manage Employment Equity

    • Coordinate EE activities in the organisation;
    • Submission of EEA2 and EEA4 DOL reports;
    • Conduct organisational culture and climate survey programmes based on diversity, mutual respect and values management.

    Manage Employee Retention Programmes and Manage Organisational Change Programmes

    • Manage talent management programmes;
    • Manage employee wellness programmes;
    • Provide employee support and assistance;
    • Manage organisational change programmes;
    • Assess and identify organisational change programmes support needs.

    Manage TETA Office Administration and Support Services

    • Manage reception services;
    • Manage housekeeping services and activities;
    • Manage driver/messenger services and activities.

    Manage Unit Reports

    • Compile financial and operational reports;
    • Submit and present Unit operation reports.

    Management Responsibility

    • Identify and monitor team and individual goals;
    • Manage staff time, attendance and leave according to policy;
    • Ensure completion of performance agreements and  appraisals of self and staff on or before the due date;
    • Manage/ monitor and check on personal development plans submission, approval and  implementation;
    • Ensure Job profiles are updated and signed annually;
    • Ensure communication with department staff and following up department goals;
    • Ensure no repeat findings in the AG management report and implement corrective actions on  existing findings;
    • Ensure no repeat findings in the internal audit report and implement corrective actions on existing findings;
    • Monitor and check on employee capacity needs.

    Requirements
    MINIMUM REQUIREMENTS
    Experience and Qualification

    • B Degree in HRM/IR/HRD and/or post graduate qualification 
    • 6 years of experience in human resources management, 3 year of which at management level 
    • In-depth exposure to various HR specialist areas – specifically payroll supervision – and experience in  the public sector 
    • Be prepared to work overtime.

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    Officer: Corporate Communications and Media Liaison

    KEY PERFORMANCE AREAS 
    Provide Support to Stakeholder 

    • Ensure communication of Corporate Communication and Marketing (CC&M) processes, procedures and plans development, implementation and compliance to the organisation;
    • Ensure effective communication with stakeholders;
    • Advise the organisation on CC&M related matters;
    • Establish, manage and maintain external and internal stakeholders;
    • Ensure effective implementation plan of the TETA stakeholder relations management strategy;
    • Ensure effective execution of stakeholder relations meetings and events. 

    Corporate Communications and Marketing Unit Budget

    • Analyse required information for budgeting purposes and provide inputs for approval;
    • Provide input for budgetary processes; 
    • Monitor unit expenditure against budget.

    TETA Communications and Marketing Strategic Planning 

    • Ensure implementation of the TETA Integrated Corporate Communications Strategy;

    TETA Branding and Corporate Communications

    • Ensure effective management of the TETA corporate communications and brand strategy implementation and measurement;
    • Ensure effective execution of the internal and external communications;
    • Ensure effective external stakeholders communication.

    Public and Media Relations

    • Ensure effective execution of the TETA public relations and media strategy;
    • Ensure effective media relations;
    • Ensure TETA media presence as required;
    • Media monitoring and reporting.

    Manage TETA Online Communications

    • Ensure effective implementation of the TETA online communications strategy;
    • Ensure effective management of the corporate website and other linked platforms systems branding standards.

    Multimedia and Graphic Designing

    • Ensure effective execution of design concept development, visual content creation and brand consistency.

    Content and Editorial Management

    • Manage the TETA’s digital and print content;
    • Ensure approval of stories for TETA’s newsletters;
    • Ensure comprehensive content plans for TETA’s digital communication platforms are created and approved;
    • Provide overall management of the TETA Editorial Style Guide and ensure compliance;
    • Ensure all corporate documents are professionally presented.

    Reputation Management

    • Manage and Monitor perception across TETA stakeholder base Manage Executive brand reputation;
    • Manage crisis communication efforts to protect TETA’s reputation.

    Management of Audit Queries and Outcomes

    • Manage audit compliance and responding to queries within the stipulated timelines;
    • Ensure no repeat findings in the AG management report and implement corrective actions on existing findings;
    • Ensure no repeat findings in the internal audit report and implement corrective actions on existing findings.

    Unit Reports

    • Prepare and submit monthly, quarterly and annual reports as required.

    Management Responsibility

    • Identify and monitor team and individual goals;
    • Manage staff time, attendance and leave according to policy;
    • Ensure completion of performance agreements and appraisals of self and staff on or before the due date;
    • Manage/ monitor and check on personal development plans submission, approval and  implementation;
    • Ensure Job profiles are updated and signed annually;
    • Ensure communication with staff and following up unit goals;
    • Ensure no repeat findings in the AG management report and implement corrective actions on existing findings;
    • Ensure no repeat findings in the internal audit report and implement corrective actions on existing findings;
    • Monitor and check on employee capacity needs.

    Requirements
    MINIMUM REQUIREMENTS
    Experience and Qualification

    • M + 3 qualification in Public Relations and/or Communications and/or Marketing or relevant qualification;
    • Minimum 5 years’ experience in corporate communication and marketing in the corporate or public sector; 
    • Be prepared to work overtime and travel.

    Method of Application

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