Officer People Relations at Eskom Communications

Job description

Key Responsibilities

• Support management in participative structures in the business units
• Assist with the management of industrial action in the BU`s within management level
• Conciliating / Mediating / settlements
• Arbitration and pre-dismissal arbitration
• Provide strategic support to management in the BU`s
• Provide industrial relations training and development service in the BU`s
• Monitor People Relations key performance indicators and ensuring compliance 

Skills and Competencies Required

Behavioural:

• Integrity
• Honesty
• Trustworthiness
• Professionalism   

Leadership: 

• Team player
• Motivating teams
• Coaching
• Mentoring
• Developing

Knowledge: 

• Basic Conditions of Service
• Collective Agreements
• Terms and Conditions of employment
• Business acumen
• Industrial Action protocols
• Policies and Procedures
• Business Risk Management
• Case Law
• Disciplinary Procedures
• Industrial Relations
• Consequences management
• Dispute resolution mechanism
• Labour legislation
• Conflict Management            

Skill: 

• Communication skills
• Report writing
• Conflict management skills
• Negotiation and mediation skills
• Presentation skills
• Analytical ability
• Leadership skills
• Litigation and legal drafting skills
• Collating and interpretation of data
• Investigation skills
• Problem solving skills
• Computer literacy
• Organisational skills
• Political astuteness 

Attributes: 

• Assertive
• Cognitive
• Networking
• Decisiveness
• Ability to stand alone
• Detail orientated
• Leadership
• Motivational
• Stress/ frustration tolerant
• Big picture thinker
• Logical
• Systematic
• Resilient
• Structured
• Observant
• Proactive
• Objective

Assessment: 

• Measurement of demonstrated application of skills and knowledge of IR related objectives

Minimum requirements

Qualification(s): 

• National Diploma in Labour Relations / Industrial Relations / Human Resources /Labour Law at NQF 6 with 240 Credits

Experience:

• 3 Years Related Experience in Employee Relations environment

Apply by: 12 December 2025