HEINEKEN - the world's most international brewer. It is the leading developer and marketer of premium beer and cider brands. Led by the Heineken® brand, the Group has a portfolio of more than 300 international, regional, local and speciality beers and ciders. We are committed to innovation, long-term brand investment, disciplined sales execution and focused...
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Integrates internal Key stakeholders (KAM’s, sales reps, RTM reps) to support the execution of the contract.
Relationship Management - Building and maintaining strong relationships with key clients to ensure satisfaction and loyalty.
Account Planning- Developing strategic account plans that align with the company's goals and the specific needs of each key account.
Clear Joint Business plans that are actional able and measurable linked to HB business strategy.
Quarterly Key Account Review including full analysis of performance review and activity cycle uptake.
Sales Strategy -Implementing sales strategies to drive revenue growth within assigned accounts, including upselling and cross-selling opportunities.
Market Analysis - Conducting market research and competitive analysis to understand industry trends and customer needs.
Customer Support - Providing exceptional customer service and support, addressing any issues or concerns that arise promptly.
Performance Tracking- Monitoring account performance metrics and sales targets to ensure objectives are met and identifying areas for improvement.
Collaboration-Working closely with other teams, such as marketing, sales, and product development, to align efforts and offer tailored solutions to clients.
Negotiation- Leading negotiations for contracts and agreements to ensure favourable terms for both the client and the company.
Reporting-Preparing regular reports on account status, sales performance, and market trends for management review.
Training and Guidance- Providing training and support to clients on product usage and new offerings to maximize their value from the company’s products or services.
Job Requirements Education
Relevant 3 year tertiary qualification (degree/ diploma)
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