Online Senior Key Account Manager at Logitech

In this role you will:

• Be accountable for the performance of Key Accounts in online channel with specific focus on Online Retailers namely; Amazon, Takealot, Evetech across the Gaming and Personal Workspace categories, also achieving assigned targets for strategic objectives
• Establish and develop productive, professional relationships with key personnel (on all levels) in assigned customer accounts
• Coordinate the involvement of company personnel, including support, service, management resources; providing leadership & inspiration, fostering a culture of customer-centricity, accountability, collaboration and achieving big bold goals
• Develop the business by identifying and accelerating all opportunities within key channels & customer portfolios
• Work closely with the category marketing managers to ensure that appropriate business plans for your account are agreed and implemented and that appropriate sales campaigns/initiatives and marketing activities are prepared and implemented
• Successfully introduce and implement new product categories and key initiatives, coordinate country campaigns with your selected accounts and execute with excellence
• Lead a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones.
• Set up a quarterly key metrics activity and execution plan
• Monitor and manage execution of the activities by measuring and reporting on activities and campaign results
• Set up an efficient forecast process to drive predictable revenue growth
• Define, manage and control budget per Partner/Account
• Control the relevant ROI (return on investment) and success parameters
• Anticipate market changes to drive new, relevant solutions to customers
• Be a Brand Ambassador

Key Qualifications:

For consideration, you must bring the following skills and behaviors to our team:

• Extensive account management experience with a track record in consumer electronics, IT or FMCG
• Possess a deep understanding of retail & online sales processes
• Must have managed the Takealot online business and have a deep understanding of online metrics and how to increase revenue and online presence
• Critical the successful candidate will also have experience in Market Place Management and must be able to illustrate deep understanding of this segment of online
• Fluent English, both written and verbal
• Analytical set of mind, structured, highly driven and solution oriented person
• Excellent presentation and communication skills
• Ability to build strategic relationships
• Strong financial acumen
• Knowledge across a range of marketing tools
• Excellent negotiation skills
• Ability to drive and coordinate projects
• Role must be based in Cape Town