Operational Excellence Manager, FBA, 3P Marketplace at Amazon November, 2024

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- Operational Excellence Manager, FBA, 3P Marketplace at Amazon
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Posted: Nov 5, 2024

Deadline: Not specified
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Amazon strives to be Earth's most customer-centric company where people can find and discover virtually anything they want to buy online. By giving customers more of what they want - low prices, vast selection, and convenience - Amazon continues to grow and evolve as a world-class e-commerce platform.

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Operational Excellence Manager, FBA, 3P Marketplace
- Job Type Full Time
- Qualification Bachelors
- Experience
- Location Western Cape
- City Cape Town
- Job Field Project and Program Management
Key job responsibilities
- Lead investigation and root cause resolution for seller Issues, and key programs
- Analyze large data sets to arrive at specific problem statements around partner experience/program related issues.
- Create and implement SOPs for execution on weekly basis to solve for critical partner experience problems. Work to submit product ideas to drive SOPs at scale
- Report program metrics and draw insights on key patterns/ problems.
- Develop forecasts to help plan fulfillment related processes
BASIC QUALIFICATIONS
- Bachelor degree
- Experience developing long term relationships with partners
- Proficiency in Microsoft Excel
- Skilled in operational excellence
- Project Management skills (regular updates, Program flashes, audits, review meetings, process audits)
- Experience managing deadlines and building reporting
PREFERRED QUALIFICATIONS
- Knowledge in SQL
- Experience with processes improvements and SOP executions
- Experience in Fulfillment, Supply Chain, Logistics or eCommerce
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Operational Excellence Manager, FBA, 3P Marketplace at Amazon

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