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  • Posted: Aug 19, 2025
    Deadline: Aug 22, 2025
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  • All right, all right - let’s cut to the formalities. Here's the deal. At Hollard, we get up in the morning to ensure people sleep better at night. Our job is to look after the stuff our customers love. In fact, 5 million people already trust us with their stuff. That's pretty big deal to us. http://www.hollard.co.za Impressum The Hollard I...
    Read more about this company

     

    Operations Manager

    Job Advert Summary    

    • An Exciting new opportunity have become available within Hollard Group Risk. We are looking to recruit an Operations Manager in our Admin Space in Cape Town.
    • The Operations Manager will manage the daily support of our Admin Operations area of our company and plan the most efficient administrative procedures. You will need to lead a team of professionals to complete a range of administrative duties in different area.

    KEY RESPONSIBILITIES:

    • Plan and coordinate administrative procedures and systems and devise ways to streamline processes
    • To ensure all support activities are carried on efficiently and effectively to allow the other operations to function properly within HGR
    • Recruit and train personnel and allocate responsibilities and duties
    • Assess staff performance and provide coaching and guidance to ensure maximum efficiency
    • Ensure the smooth and adequate flow of information within the company to facilitate other business operations
    • Manage schedules and deadlines
    • Monitor costs and expenses to assist in budget preparation
    • Ensure operations adhere to policies and regulations
    • Keep abreast with all organizational changes and business developments
    • Develop a thriving team
    • Train the team on HGR policies and processes within the Admin team.
    • Keeping track of new and existing work items and ensuring that deadlines are met.
    • Attend meetings with various stakeholders as required.
    • Ensure effective communication between all stakeholders including clients, reinsurers, brokers and sales team with a view to build and maintain good stakeholder relationships and meet expectations.
    • Ensure accurate and timeous provision of information.
    • Quality control of output
    • Adapt and collaborate effectively with team members in a fast-paced environment.
    • Showcase analytical thinking and problem-solving abilities in the Admin Space
    • Ability to optimise the receipt and management of member data within the organisation

    Required Knowledge and Experience    

    • Strong organisational skills and attention to detail.
    • Excellent communication and interpersonal skills.
    • Ability to adapt and collaborate effectively with team members.
    • A team player with leadership skills
    • Ability to work with and present to various stakeholders.
    • Integrity
    • Patience and tolerance
    • Strong Self-management
    • Strong role model, able to command respect.
    • Proactive, capable of identifying and initiating change.
    • Results and action orientated.
    • Ability to deal with stressful environment and situations.

    Educational Requirements    

    • Bachelor's degree in a related field is preferred.
    • Minimum of 5 -7 years’ experience as an Operations Manager in the Group Risk Environment.
    • In-depth understanding of office management procedures and departmental and legal policies

    Deadline:22nd August,2025

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Hollard Insurance on hollard.erecruit.co to apply

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