Operations Manager - : Kimberley at Small Enterprise Development Agency (Seda)

MAIN PURPOSE OF THE JOB

• To manage and oversee the implementation of operational activities in the province by providing technical support of Seda business plan, policies, procedures and processes.

KEY PERFORMANCE AREAS

•  Develop, oversee and ensure implementation of an integrated Provincial Operations plan and operational activities.
•  Monitor and evaluate provincial operational performance.
•  Manage infrastructure.
•  Financial, risk and compliance management.
•  Manage human resources.

REQUIRED MINIMUM
QUALIFICATION

•  Matric (NQF Level 4) plus B-Tech or Bachelor’s degree (NQF Level 7) in Economics/Business Administration/Project Management/Operations Management/Engineering
•  Honours Degree (NQF Level 8) /Post Graduate Diploma (NQF Level 8) in Economics/Business Administration/Project Management/Operations Management/Engineering as added advantage

REQUIRED MINIMUM

WORK EXPERIENCE

•  6 - 8 year’s work experience in the Operations Management environment
•  2-3 years managerial experience.

Able to demonstrate:

•  Project, quality & risk management experience
•  Experience in implementing support strategies or continuous management of processes or change management
•  Exposure to small business enterprise development sector; stakeholder relations and information management systems.
•  Knowledge of business and management principles

CRITICAL COMPETENCIES 

•  Leadership & Influencing
•  Strategic Capability
•  Managing a Team
•  Coaching & Mentoring
•  Change Management
•  Policy Development & Adherence
•  Political Awareness
•  Emotional Intelligence
•  Advisory Service
•  Communication
•  Stakeholder Engagement
•  Analytical
•  Business Acumen
•  Problem-Solving & Decision-Making
•  Planning & Organising
•  Monitoring & Evaluation
•  Performance Driven
•  Administrative Diligence
•  Team Work
•  Adaptability & Flexibility
•  Policy Adherence
•  Negotiation