Operations Supervisor at Novus Holdings Ltd

Introduction.

• Main Purpose of the Role: Overall responsibility for operational and cost efficiency, compliance and continuous improvement in support of line of business managers.

Job description

• Lead a team of warehouse staff and warehouse workload - ensuring that that work is being performed according to picking plan and SOP.
• Effectively delegate work to team with clearing defined deadlines in order to manage workflow within the warehouse.
• Monitor and allocate outstanding orders including:
• Collections
• Courier orders
• Local outstanding deliveries and collections
• Agent/3rd party outstanding deliveries and collections
• Ensure effective communication of established procedures and regulations within the warehouse according to SOP and Health and Safety act.
• Ensure checking takes places for all orders.
• Correct any discrepancies after checking has taken place.
• Assist in monitoring your team so that they comply with the Occupations Health and Safety Act within the warehouse.
• Take full responsibility for the continuous development of leadership capability by growing leadership skills and knowledge, as well as participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organisations etc.
• This also includes participating in all leadership focused training and development initiatives presented by the company.
• Take full responsibility for performance management of all direct reports, managing their performance in relation to quality standards and agreed benchmarks and objectives.
• This entails motivating, inspiring and supporting employees to drive high morale within team.
• Compliance with reporting requirements across all aspects of sound people management:
• Development
• Performance Management
• On-the-job training, coaching & mentoring
• IR issues
• Ensure team adherence to relevant policies and procedures.
• Ensure appropriate levels of management and accountability.
• Motivate, delegate and empower direct reports appropriately, enabling them to take responsibility and display creativity and initiative.
• Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained.
• Plan and prioritize, demonstrating abilities to manage competing demands.
• Demonstrate ability to anticipate and manage change effectively.
• Demonstrate flexibility in balancing achievement of own objectives with the ability to understand and respond to organizational needs.

Minimum requirements

• Grade 12
• 2 year’s experience in logistics/courier.
• Proven experience leading a successful team.
• Experience in people, financial, systems and business management.
• Sound knowledge and understanding of business processes, systems and IT management (technology platforms)

Deadline:18th May,2026