Outsource Portfolio Manager at Hollard Insurance

Job Purpose:

• The role provides end-to-end ownership of the Black Broker Development Programme (BBDP) and delivers governance, risk, control, and reporting oversight across the Advice-Led Distribution environment. The role ensures BBDP objectives are achieved in line with approved frameworks, while providing structured assurance, insight, and decision support across Underwritten and Non-Underwritten Advice-Led portfolios.

Key Responsibilities:

Programme Ownership and Governance:

• Lead the end-to-end execution, governance, and oversight of the BBDP, ensuring adherence to approved frameworks.
• Manage programme structures, steering committees, partner reviews, and governance touchpoints.
• Oversight of approved funding instruments (e.g. development grants, commercial or quasi-commercial facilities) in line with programme frameworks
• Preparation of programme-specific funding recommendations, performance updates, and risk assessments for senior management and governance forums

Advice-Led Distribution Risk & Control Oversight:

• Identify and escalate portfolio-level risks, issues, and remediation actions, ensuring adherence to Hollard governance standards.
• Oversee governance, risk, and control processes across the Advice-Led Distribution portfolios (Underwritten and Non-Underwritten).
• Ensure adherence to internal policies, delegations of authority, and Hollard governance standards
• Support audit readiness through structured documentation, evidence management, and control reporting.

Reporting & Executive Enablement: 

• Prepare structured management, committee, and executive-level reports presenting performance, risks, controls, and key insights.
• Translate operational, financial, and governance data into decision-ready narratives for senior leadership.
• Coordinate reporting inputs across Distribution, Finance, Compliance, Risk, and Operations for consolidated executive and committee reporting.

Stakeholder & Partner Management:

• Serve as primary liaison between Hollard and BBDP partner brokerages and internal stakeholder groups.
• Drive alignment between commercial objectives, partner performance, governance requirements, and transformation commitments.

Innovation & Continous Improvement:

• Identify improvement opportunities across governance, reporting, and programme processes.
• Adapt approaches in response to insights, risks, and emerging business requirements.
• Embed lessons learnt, risk insights, and performance outcomes into future programme and portfolio design

Collaboration & Relationship Leadership:

• Build strong, trust-based relationships with internal teams, partners, and governance structures.
• Share knowledge to uplift stakeholder capability and support collaboration

Delivery & Accountability:

• Deliver governance, reporting, and programme outputs within agreed timelines and standards.
• Resolve obstacles proactively to support programme execution and partner performance.

Ethical Leadership & Governance Stewardship:

• Promote a values-driven, compliance-focused culture within the BBDP and Advice-Led Distribution portfolios.
• Model integrity, fairness, and responsible governance in all programme and portfolio engagements.

Strategic Insight & Balanced Judgement:

• Apply structured analysis to evaluate risks, performance, and strategic trade-offs across the programme and portfolios.
• Recommend balanced solutions that support business value, partner success, and governance excellence.

Required Knowledge and Experience    

• 5–7 years’ experience in insurance, financial services, or related sectors.
• Proven experience in governance, risk management, and control oversight.
• Experience in portfolio management, programme management, or business enablement.
• Demonstrated exposure to committee reporting, executive reporting, and structured analysis.
• Experience working with cross-functional teams such as Risk, Compliance, Finance, and Distribution.
• Experience managing or supporting broker-led distribution or partner ecosystems.
• Experience running or overseeing developmental programmes, transformation initiatives, or shared-value programmes.
• Exposure to audit processes, risk remediation, and assurance frameworks.
• Experience with both Underwritten and Non-Underwritten life insurance products.
• Previous involvement in governance frameworks design or implementation.
• A relevant governance or risk-related certification (e.g., Compliance Management, Risk Management, Project Management) OR equivalent practical experience.

Educational Requirements    

• Bachelor’s Degree in Commerce, Business Management, Finance, Risk Management, Insurance, or a related field.
• Regulatory Examination (RE5 or RE1).
• Postgraduate qualification in Business, Risk, Compliance, or Insurance (e.g., Honours, Postgraduate Diploma).
• Certification in Project or Programme Management (Prince2, PMP, Agile).
• FAIS-aligned qualification (NQF Level 6 or higher)

Deadline:25th March,2026