Pallet Controller at Astral Foods Ltd

Qualifications

• Minimum Grade 12
• A Chep pallet control certificate is advantageous

Experience

• Experience in logistics, warehouse, cold storage, stock control and administration experience.
• Experience working on My Chep pallet control system (Portfolio+)
• Forklift Driving experience advantageous

The ideal candidate will be responsible for:

• To maintain and control the flow/ movement of all pallets both internally and externally, keep record and capture all movements in the relevant control documentation or system including the reconciliation of Chep account.
• Responsible and accountable for pallet control.
• Responsible for the daily capturing and reconciliation of pallet movements in the relevant files/ system.
• Responsible for the daily ordering, checking and return of any Chep pallets as per requirements.
• Responsible for the housekeeping of all pallet areas.
• Ensure that accurate Customer Record Cards (CRC’s) are kept as hard copies and such documentation is available.
• Daily recording and upkeep of the Master Control Card (MCC).
• Responsible for control and management of (CRC) -No pallet exchanges. Accurate control and all hard copies kept and such documentation available.
• Reconcile Chep monthly account to Master Control card (MCC) and Customer Record Cards (CRC). Resolve all outstanding queries to prevent excessive costs on Chep account. Report any discrepancies to Manager.
• Ensure all internal and other pallet control procedures and requirements are adhered to by staff at all times.
• Organise and co-ordinate weekly/ monthly pallets counts and reconcile against invoice and account to eliminate pallet losses.
• Develop and maintain strong relationships with relevant internal stakeholders, trading partners and exchange clients.
• Promote an organisational culture which recognises the value of pallets and equipment control.
• Co-ordinate, account for and control equipment movements across entry and exit points.
• Set up, monitor and report on key performance indicators (KPIs).
• Manage daily compliance checking and action any correction/reversal activity.
• Investigate and manage any variance. Escalate issues to manager in a timely manner for resolution.
• Ensure pallet transfers, exchanges, hire costs and recoveries are managed, recorded and processed in accordance with all pallet control procedures, supplier and customer agreements and conditions.
• Ensure invoicing, paperwork and systems compliance is accurate, auditable and filed according to business standards.
• Train and support staff on the importance of equipment control and on key processes and procedures.
• Partake in weekly and monthly cycle counts as per cycle count procedures. (Inventory and Pallets). All discrepancies to be reported to manager.
• Ensuring the accurate filing and archiving of all documentation and books.
• Reporting and elevating of any issues to Admin Controller / Superintendent/ Manager.
• Adherence and practice to all company risk management, food safety requirements and housekeeping protocols and practices.
• Ensure housekeeping of work area, administration office, kitchen area and office ablution facility to the required standard at all times.
•  Adherence to all legislative and company requirements.
• Ensure Pallets are managed in such a manner that all business-related risks are identified and pro-actively eliminated.
• Physical walk about of all areas including pallet areas of department on shift handovers.
• Ensure pallet and other related inspections are done daily and all control sheets completed.
• Ensure pallet and other related areas inspection findings are reported and addressed immediately.
• Timeously attending to written and telephonic queries.
• Timeous rising of non- conformances (NCR’s) including completion of any raised against department.
• Any weekly reports/ requirements printed /mailed timeously.
• Assisting, multi –tasking and filling in job functions if and when required. (Know and able to work in other positions)
• Knowledge of how other business functions tie in with department.
• Attending meetings if and when required.
• Ensure continuous communication with manager.
• Provide suggestions for improvement.
• Ensure proper and professional communication towards fellow logistics employees, County Fair and Astral employees, customers and suppliers.
• To take responsibility to promote any business changes to subordinates to ensure the livelihood and well-being of the company.
• Adapt and follow best practices to optimize performance, sharing insights and opportunities to improve with internal teams and trading partners.

The successful candidate will meet the following requirements:

• Intermediate computer skills, including high levels of data entry speed, accuracy and MS Excel
• Excellent interpersonal skills, honesty, accuracy and attention to detail
• Good understanding of warehouse operations activities, material handling equipment,  warehouse systems and pallet management software.
• Microsoft Office (Internet, Outlook, Excel)
• WMS/Baan
• My Chep Portfolio +
• Must have excellent communication and interpersonal skills;
• Must be numerate and literate (apply mathematics calculations)
• Able to communicate well in both English and Afrikaans languages
• Must be honest, self-driven, responsible and able to use own initiative
• Ability to work under pressure and swift resolving of employee and management queries;
• Must be able to work independently and cope well under pressure;
• It is essential that the successful candidate be self-motivated with the ability to meet strict deadlines.

Closing Date: 23 February 2026