Partnerships Development Manager at Infobip

Partnership Development Manager is an individual contributor role in regional structure with direct reporting line towards Sales Director. The main focus of this role is to contribute to the growth of the region by optimal development and management of partnership programs with the goal of increase revenue generated by existing Partners.

The main objective for this role is to act as a liaison between Infobip and its Partners by building, maintaining and managing long-term relationships with current Partners in order to extend the reach of their relationship and collaboration with Infobip.

Your Missions Will Be (but Not Limited To)

• Develops local relationship with Partners and facilitates other internal teams to do so when needed.
• Forecast business growth, track and analyze existing relationships with our Partners as well as identify further areas of opportunity for growth.
• Establishes productive, professional relationships with key personnel in assigned partner accounts.
• Meets assigned targets for growth in revenue/gross profit through existing Partnerships in their portfolio.
• Proactively leads a joint partner planning process that develops mutual performance objectives, financial targets and critical milestones associate with productive partner relationship
• Manages potential partner conflict with other Infobip sales channels by fostering excellent communication internally and externally, and through strict adherence to partner rules and engagement.
• Align cross-functional teams in order to ensure partners implementations are on track and successfully delivered
• Ensure Partner certification program is executed as per standards
• Organize and coordinate joint planning sessions and processes with the Partner
• Create and manage a recurring partner communication strategy, including quarterly business reviews and potential new opportunities and feature updates
• Ensures partner compliance with partner agreements
• Drives adoption of company programs among assigned Partners.
• Partner relationship management (in Sales force) – all data related to Partnerships is accurately inserted in CRM system
• Organizes Partnership related events and drives similar initiatives/activities related to improvement of Infobip’s relationship with the partners.
• Enables acquisition of new customers through management of Partnerships and collaboration with Infobip’s Sales representatives on all relevant markets where our Partner operates.
• Develops high value relationships at the Executive level with customers and partners
• Builds a structured approach to partner business development and also for relationship management
• Demonstrates market expertise and a deep understanding of customer’s organization to drive customer decisions toward company’s solutions and products
• Assists in brand/market awareness and opportunity development by delivering subject matter expertise and thought leadership to the market via forums, conferences, panels and PR activities
• Ensures a seamless transition of customer responsibility to the CSMs following a successful implementation.
• Provides inputs to the PO and Marketing teams about the vertical they are covering, organizes and defines use cases; scales the new processes and approach towards vertical to sales teams in the assigned region or on a global level.

Qualifications
More about you:

• 10 + years of experience in Partner relationship management or related
• Interaction with C level players.
• Experience with Value Proposition based on a deep discovery approach, Go to market management and Partnership Management
• You are able to present products and ideas with ease, confidence and persistence
• You are a highly motivated self-starter, who is hungry to win, always looking to push own limits
• You prefer collaborative, fast-paced, entrepreneurial environment