Payroll Specialist (Payspace) at SoluGrowth Pty Ltd

Description

• Manage and process multiple client payrolls on PaySpace, including full monthly, fortnightly, and weekly cycles.
• Capture and audit all payroll input such as new hires, terminations, variable earnings/deductions, and changes.
• Ensure the accuracy and timely submission of payroll outputs, including payslips, reports, statutory declarations, and third-party payments.
• Responsible for disbursement of all payroll EFT / transfers.
• Manage tax year-end processes, IRP5 reconciliations, and submission via PaySpace and SARS eFiling.
• Perform reconciliations for payroll accounts and statutory submissions (UIF, PAYE, SDL, COIDA).
• Ensure clients’ compliance with relevant legislation, including BCEA, SARS regulations, and statutory deadlines.
• Handle client queries effectively, provide support on payroll compliance, and maintain high levels of client satisfaction and retention.
• Participate in onboarding and transitioning new clients onto the PaySpace platform.
• Liaise with third parties (SARS, Department of Labour, financial institutions) on client matters.
• Support internal process improvements and ensure best practices are followed for BPO payroll delivery.
• Follow up and support resolution of outstanding payroll-related debtors.
• Obtain SARS directives, where applicable.
• Handle administration and payroll queries.
• Responsible for client satisfaction and client retention.
• Responsible for ensuring all outstanding debtors in respect of payroll portfolio are collected.

Requirements

• Matric + PaySpace Certification (Essential).
• Diploma/Degree in Payroll Administration, Business Administration, Human Resources, or a related field.
• 3 + years of payroll experience/administration.
• Minimum 3 years of full-function payroll experience in a BPO or shared services environment (will be to your advantage).
• Demonstrated experience using PaySpace to manage multiple client payrolls.
• Knowledge of multi-country payroll in Africa (advantageous).
• 3 + years of general payroll experience.