People Business Partner at takealot.com

Your responsibilities will include:

• Strategic Partnering with Executive and Leadership Team
• Aligning People Strategy to Business Strategy and secure implementation of HR Strategy and policies in the business
• Advise, coach and support line managers and staff on the full range of HR functions and services, including: Employee relations, Performance management, Recruitment and selection, Job evaluation, Remuneration and benefits, Induction, Learning and development, Employee wellness and Organisational design.
• Being a change agent, managing transformation and change to create a competitive  and sustainable business
• Undertake specific projects, in consultation with management, to facilitate HR activities and enhance customer service
• Leveraging and co-ordinating services from the rest of the HR Centers of Excellence to deliver fit-for-purpose people solutions
• Informing and influencing management decisions through data tracking, analytics, benchmarking  and insightful reporting
• Managing and mitigating  all people risks and ensuring compliance to company policies and relevant regulations
• Driving diversity, equity and fostering a culture of  Inclusion in Customer Service and the rest of the Takealot Group
• Pro-actively assist Line Management with implementation of HR services and interventions within the business i.e. recruitment, performance management, payroll and benefit administration, induction, change management, HR projects, etc.
• Support line management in forecasting and planning for people requirements
• Facilitate and promote employee engagement and feedback
• Provide expert advice and coaching to employees where appropriate
• Accountable for all Employee Relations within the division including representation at CCMA, ensuring alignment to the Takealot Code of Conduct and Disciplinary Code and upskilling & supporting divisional leadership responsible for disciplinary and incapacity management.
• Facilitate appointment approval processes
• Provide management with essential and accurate HR Reporting (legislative, monthly, training, assessments, projects)
• Ensure effective record keeping of all HR information
• Recruitment and retention of top talent for the Central Office environment
• Assess training needs and create and implement a Learning and Development plan
• Facilitate the development of training plans, execution of training and where required, facilitate training
• Manage and coordinate deliverables for an HR Practitioner

Attributes Required:

• In depth understanding of the HR role in driving business performance
• Experience in delivery in an HR advisory capacity preferably within the Retail environments
• Ability to influence and interpret the needs of stakeholders, with a strong customer service orientation and people management skills
• Critical and logical analysis: Creative thinker with ideas that will drive efficiency and improve business processes.
• Up to date with current technology, trends and best practices in HR practices
• Organization diagnostic skills & demonstrates systemic thinking
• Attention to detail
• Demonstrates a thorough understanding of confidentiality and ability to work with sensitive information
• Ability to work under pressure in a constantly changing environment
• Ability to work with all levels of staff and management including senior/executive
• Ability to prioritize in time sensitive environment
• Ability to act ethically and with integrity at all times
• Proactive, assertive, accountable and takes initiative. A ‘can do’ attitude.
• Excellent communication, presentation and interpersonal skills
• Good command of English language both written and oral communication
• Good project management skills
• Up to date with current tech, trends and best practices in HR practices
• Ability to work independently and as part of a matrix team environment

Qualifications and Experience:

• A degree in HR or related field. A minimum of a BCom: HRM or BCom Industrial Psychology or related field
• Minimum of 5 years of working experience in a Human Resources generalist role
• Minimum 2 years of working experience in a retail, etail/ecommerce/Internet/Information Technology environment/ Call centre environment
• Proven ability to lead a team
• Proven experience in IR including representation at the CCMA
• Sound knowledge of labour laws and policies that govern the defined duties
• Excellent skills in MS Office, specifically Excel and Powerpoint and exposure to HR information systems
• Proven experience in Learning and Development, Employee Engagement and Employee Wellness