Open Positions at Takealot.com

Your responsibilities will include:

• Support the greater operations structure in running the day to day trade operations of the Mr D business.
• This includes Restaurant and Delivery Operations as well as Customer Services.
• Delivery area mapping and delivery distance settings
• Restaurant in-app visibility and their ability to take orders
• Payment platform status
• Delay alerting thresholds and order capacity management
• Trading times
• Work to optimize operational processes across the business to drive growth and improve efficiency.
• Provide insights into restaurant failures and drive operational improvements with the restaurant account management teams.
• Work to facilitate performance improvement of various teams in the business through detailed analysis, identification of operational weaknesses, process development and innovation.
• Assist and closely collaborate with the account management, restaurant partner support and customer services teams.
• Monitor and troubleshoot payment related issues
• Support the business with market and competitor analysis.
• Contribute to operational and customer facing product decisions through data driven insights
• Support with the daily investigation of order exceptions, along with the compilation of reports on operational failures and customer complaints.
• Manage operational emergencies and system failures.

 Attributes Required:

• Strong analytical ability supported by solid Excel skills.
• Ability to identify areas of improvement.
• Advanced ability to use logic and common sense to arrive at conclusions.
• Willingness to buy into the requirements of a fast paced start-up environment (orders take place beyond office hours)
• Ability to verbalize as well as visualize findings and results.
• Enterprising spirit and ability to take ownership of tasks.
• A strong interest in e-commerce.
• Strong team player.

 Qualifications & Experience:

• Relevant tertiary qualification in commerce or engineering.
• 1 - 3 years work experience in an operations, finance or consulting environment.

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Your responsibilities will include:

• Strategic Partnering with Executive and Leadership Team
• Aligning People Strategy to Business Strategy and secure implementation of HR Strategy and policies in the business
• Advise, coach and support line managers and staff on the full range of HR functions and services, including: Employee relations, Performance management, Recruitment and selection, Job evaluation, Remuneration and benefits, Induction, Learning and development, Employee wellness and Organisational design.
• Being a change agent, managing transformation and change to create a competitive  and sustainable business
• Undertake specific projects, in consultation with management, to facilitate HR activities and enhance customer service
• Leveraging and co-ordinating services from the rest of the HR Centers of Excellence to deliver fit-for-purpose people solutions
• Informing and influencing management decisions through data tracking, analytics, benchmarking  and insightful reporting
• Managing and mitigating  all people risks and ensuring compliance to company policies and relevant regulations
• Driving diversity, equity and fostering a culture of  Inclusion in Customer Service and the rest of the Takealot Group
• Pro-actively assist Line Management with implementation of HR services and interventions within the business i.e. recruitment, performance management, payroll and benefit administration, induction, change management, HR projects, etc.
• Support line management in forecasting and planning for people requirements
• Facilitate and promote employee engagement and feedback
• Provide expert advice and coaching to employees where appropriate
• Accountable for all Employee Relations within the division including representation at CCMA, ensuring alignment to the Takealot Code of Conduct and Disciplinary Code and upskilling & supporting divisional leadership responsible for disciplinary and incapacity management.
• Facilitate appointment approval processes
• Provide management with essential and accurate HR Reporting (legislative, monthly, training, assessments, projects)
• Ensure effective record keeping of all HR information
• Recruitment and retention of top talent for the Central Office environment
• Assess training needs and create and implement a Learning and Development plan
• Facilitate the development of training plans, execution of training and where required, facilitate training
• Manage and coordinate deliverables for an HR Practitioner

Attributes Required:

• In depth understanding of the HR role in driving business performance
• Experience in delivery in an HR advisory capacity preferably within the Retail environments
• Ability to influence and interpret the needs of stakeholders, with a strong customer service orientation and people management skills
• Critical and logical analysis: Creative thinker with ideas that will drive efficiency and improve business processes.
• Up to date with current technology, trends and best practices in HR practices
• Organization diagnostic skills & demonstrates systemic thinking
• Attention to detail
• Demonstrates a thorough understanding of confidentiality and ability to work with sensitive information
• Ability to work under pressure in a constantly changing environment
• Ability to work with all levels of staff and management including senior/executive
• Ability to prioritize in time sensitive environment
• Ability to act ethically and with integrity at all times
• Proactive, assertive, accountable and takes initiative. A ‘can do’ attitude.
• Excellent communication, presentation and interpersonal skills
• Good command of English language both written and oral communication
• Good project management skills
• Up to date with current tech, trends and best practices in HR practices
• Ability to work independently and as part of a matrix team environment

Qualifications and Experience:

• A degree in HR or related field. A minimum of a BCom: HRM or BCom Industrial Psychology or related field
• Minimum of 5 years of working experience in a Human Resources generalist role
• Minimum 2 years of working experience in a retail, etail/ecommerce/Internet/Information Technology environment/ Call centre environment
• Proven ability to lead a team
• Proven experience in IR including representation at the CCMA
• Sound knowledge of labour laws and policies that govern the defined duties
• Excellent skills in MS Office, specifically Excel and Powerpoint and exposure to HR information systems
• Proven experience in Learning and Development, Employee Engagement and Employee Wellness

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Your responsibilities will include:

• Responsible for wholistic accounts payable department, (Trade-, Expense- and International suppliers) end to end
• Build, mentor and lead an effective and independent Accounts Payable team to handle day-to-day responsibilities
• Own the Supplier relationship on behalf of Finance to align business process, trading terms and query resolution
• Develop and implement new process and procedures, to streamline the accounts payable process at scale
• Act as key finance stakeholder in engineering product discussions relating to the Accounts Payable Process, taking responsibility for project completion.
• Work closely with operational teams in developing and implement standardized controls and policies to ensure increased accuracy and improved efficiency on Suppliers
• Quality review of monthly supplier reconciliations, including management and control of creditor aging
• Management of the aging of the GRIR- and other control account
• Managing daily, weekly and monthly payment cycle
• Managing the efficiency and effectiveness of the supplier onboarding and maintenance process, including continuing development of the process
• Preparation and reporting of key accounts payable metrics
• Monthly reporting of key funding requirements
• Work closely with internal business stakeholders, including Retail, Supply Chain, Logistics and Engineering
• Ad-hoc requests from business

Attributes required:

• Excellent communication- and  interpersonal skills
• Work under pressure
• Continuous improvement- and scaling mindset
• Ability to lead from the front
• Accuracy and attention to detail
• Deadline driven
• Problem solving skills

Qualifications and Experience:

• Bachelor's Degree in Finance
• 3 – 5 years Accounts Payable experience in Retail or FMCG 
• Minimum of 3 years proven experience in leading a team 

go to method of application »

Your responsibilities will include:

• Responsible for  expense department end to end
• Build, mentor and lead an effective an independent Accounts Payable team to handle day-to-day responsibilities
• Own the Supplier relationship on behalf of Finance to align business process, trading terms and query resolution
• Develop and implement new process and procedures, to streamline the accounts payable process at scale
• Act as key finance stakeholder in engineering product discussions relating to the Accounts Payable Process, taking responsibility for project completion.
• Work closely with operational teams in developing and implement standardized controls and policies to ensure increased accuracy and improved efficiency on Suppliers
• Quality review of monthly supplier reconciliations, including management and control of creditor aging
• Management of the aging of the expense control account
• Managing daily, weekly and monthly payment cycle
• Managing the efficiency and effectiveness of the supplier onboarding and maintenance process, including continuing development of the process
• Preparation and reporting of key accounts payable metrics
• Monthly reporting of key funding requirements
• Work closely with internal business stakeholders, including Retail, Supply Chain, Logistics and Engineering
• Month end journal processing
• Work closely with accounting team with queries and Ballance sheet reconciliation
• Ad-hoc requests from business

Attributes required:

• Excellent communication- and  interpersonal skills
• Work under pressure
• Continuous improvement- and scaling mindset
• Ability to lead from the front
• Accuracy and attention to detail
• Deadline driven
• Problem solving skills

Qualifications and Experience:

• Bachelor's Degree in Finance or relevant qualification
• 3 – 5 years Accounts Payable experience
• Experience in Retail and FMCG
• Minimum of 2 years proven experience in leading a team 

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Your responsibilities will include: 

• Match supplier invoices with goods received notes 
• Capture supplier invoices 
• Capture and calculate various discount types on supplier accounts
• Request and review month end statements from suppliers accurately and timely
• Perform monthly account reconciliations and submit for payment
• Ensure suppliers are paid at correct price and for correct quantities received
• Manage supplier age analysis and payment terms
• Send remittance advice to suppliers
• Resolve payment/account queries with suppliers
• Communicate intake variances with warehouse/retail staff members
• Follow up with suppliers on credit notes for returns and other discounts
• Maintaining a clean set of Accounts Payable reconciliations 
• Ensure proper filing system is kept
• Assist with ad-hoc task as required by accounting team

Attributes required:

• Execute the workflow according to set priorities and deadlines
• Organizing and prioritizing of task
• Attention to detail and accuracy
• Must have excellent communication skills and be fluent in English
• Ability to work independently but also be a team player
• Must be computer literate in MS Excel packages 

Qualifications and Experience: 

• Matric / Grade 12 with Accounting as major subject 
• BCom in Accounting or Commerce
• 2-3 years experience in Accounts Payable space
• Retail experience advantageous 
• Proficiency Microsoft Excel -intermediate
• General knowledge of Accounting