People Operations Specialist at Robert Walters

• A client is seeking a People Operations Specialist to join their team. This role offers the chance to play a key part in enhancing internal culture while providing expert HR consultancy to clients. The candidate will manage tasks such as recruitment, onboarding, and payroll, while advising businesses on people management strategies. The ideal candidate is proactive, detail-oriented, and passionate about creating positive workplaces and delivering strategic HR solutions.

Key Responsibilities:

• Internal People Operations: Act as the primary point of contact for all internal employee matters, with a focus on enhancing job satisfaction, strengthening company culture, and improving staff retention. Manage core HR functions, including recruitment, onboarding, and payroll administration.
• External HR Consulting: Provide expert HR advice and consultation to clients on various matters such as employee relations, policy development, and best practices for compliance. Build strong relationships with clients by offering empathetic and expert guidance that helps them achieve their own staff satisfaction goals.
• Advisory & Development: Collaborate with managers to strengthen leadership and communication skills, fostering a collaborative and productive work environment. Serve as a trusted advisor, guiding sensitive conversations and ensuring clear, respectful dialogue across the organisation.

Who They're Looking For:

• An experienced HR professional with a passion for creating positive work environments.
• Proven experience in an HR or People Operations role with a strong focus on employee engagement; client-facing or consulting experience is advantageous.
• A natural communicator with high levels of empathy and emotional intelligence.
• Organised, detail-oriented, and capable of managing multiple priorities effectively.
• Solid understanding of HR principles and labour law.