Perform Coach at PricewaterhouseCoopers (PwC)

Job Description & Summary
A career within Operations Consulting services, will provide you with the opportunity to help our clients optimise all elements of their operations to move beyond the role of a cost effective business enabler and become a source of competitive advantages. We focus on product innovation and development, supply chain, procurement and sourcing, manufacturing operations, service operations and capital asset programmes to drive both growth and profitability.

To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be a purpose-led and values-driven leader at every level. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Associate, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Use feedback and reflection to develop self awareness, personal strengths and address development areas.
• Delegate to others to provide stretch opportunities, coaching them to deliver results.
• Demonstrate critical thinking and the ability to bring order to unstructured problems.
• Use a broad range of tools and techniques to extract insights from current industry or sector trends.
• Review your work and that of others for quality, accuracy and relevance.
• Know how and when to use tools available for a given situation and can explain the reasons for this choice.
• Seek and embrace opportunities which give exposure to different situations, environments and perspectives.
• Use straightforward communication, in a structured way, when influencing and connecting with others.
• Able to read situations and modify behavior to build quality relationships.
• Uphold the firm's code of ethics and business conduct.

Role Summary:

A career within PwC’s global operations practice where we connect clients’ strategies with execution. We start with the premise that operations can and should be a strategic asset, and we bring the industry, functional, and technology depth required to rapidly close the gap between ideas and results. Whether it’s innovating to drive growth, strategically reducing costs, improving operational flexibility, managing risk, improving capital efficiency, complying with complex regulatory requirements, or realising deal value, we will provide you with the opportunity to help our clients optimise all elements of their operations to move beyond the role of a cost effective business enabler and become a source of competitive advantage.

Qualifications / Certifications required:

Required: Bachelor’s degree in any of the following:

• Engineering (Industrial, Chemical, Mechanical, Aeronautical)
• Data analytics
• Data Science
• Commerce
• Finance
• Economics

Preferred: Honours / Master’s degree in any of the following:

• Engineering
• Data analytics
• Data Science
• Commerce
• Finance
• Economics

Experience required:

• Minimum 3 years working experience in Operations Consulting or Operations Improvement in a consulting firm environment
• Proven track record in projects related to business transformation, operational improvement, lean transformation, process excellence
• Strong problem solving capabilities
• Strong relationship management abilities
• Ability to coach and build client relationships
• Data analysis experience
• Proven track record in influencing change
• Working experience on PowerBi, Alteryx and Tableau

Responsibilities of role:

As a Senior Associate, you’ll work as part of a team of problem solvers with extensive consulting and industry experience, helping our clients solve their complex business issues from strategy to execution. Specific responsibilities include but are not limited to:

• Work as part of a team on projects related to operations improvement and optimisation
• Analyse data to support recommendations by use of PowerBi, Alteryx and Tableau
• Proactively assist in the management of several clients, while reporting to Managers and above
• Train and lead staff
• Establish effective working relationships directly with clients
• Contribute to the development of your own and team’s technical acumen
• Keep up to date with local and national business and economic issues
• Be actively involved in business development activities to help identify and research opportunities on new/existing clients
• Continue to develop internal relationships and your PwC brand

Skill sets required:

• Strong analytical skills
• Ability to coach and improve team and individual performance through data driven coaching conversation
• Ability to select appropriate methods for collecting and analysing data
• Ability to work with large datasets (structured and unstructured)
• Ability to structure, interpret and challenge client data
• Ability to develop business cases / value cases
• Excellent communication and presentation skills, ability to synthesize the team’s work into recommendations presented to clients, and deliver oral and written reports to the client management, in addition to a strong presence, team spirit and leadership skills
• Stakeholder management and effective communication (at all levels)
• Problem solving/innovation and critical thinking
• Value stream mapping
• Process improvement
• Lean transformation
• Business transformation

Role related attributes:

• Flexibility, ability to work under pressure and willingness to travel when needed.

Deadline: February 21st, 2022