Personal Assistant: HOD Support. Ref No. LG 46/2026 at Western Cape Local Government

Minimum Requirements

• Grade 12 (Senior Certificate or equivalent qualification) plus an accredited secretarial diploma and/or administrative qualification on the level of NQF level 5 or relevant higher tertiary qualification; A minimum of 3 years experience in rendering secretarial/ administrative support services to management/ senior management.

Key Performance Areas

• Provide a secretarial/receptionist support service to the manager; Render administrative support services to the manager; Provide support to manager regarding meetings;
• Support the manager with the administration of the manager’s budget; Study the relevant Public Service and departmental prescripts/ policies and other documents and ensure that the application thereof is understood properly. 

Competencies

• Knowledge of the following: In-depth knowledge and understanding of the relevant legislation / policies / prescripts and procedures; Financial administration; Professional ethics, integrity, confidentiality and discretion; Effective time Management and ability to meet deadlines; Excellent interpersonal relations; Planning, organising and coordinating tasks effectively; Sound judgement and decision-making; Customer service orientation.
• Skills in the following: Excellent telephone etiquette; Computer literacy in MS Office Package (Word, Excel, PowerPoint, Teams, Outlook and Internet); Financial Management; Strong Language and Communication Skills (written and verbal); Good interpersonal and people-management skills; High level of reliability and dependability; Sound organisational and planning skills; Ability to act with tact and discretion;
• Ability to maintain confidentiality and exercise sound judgement in handling sensitive matters; Self-management and self-motivation; Ability to work under pressure and manage competing priorities; Ability to work independently and as part of a team.