Portfolio Executive at Hire Resolve

Job Description

• We are currently recruiting for an experienced Portfolio Executive to oversee national property operations within a large student accommodation portfolio.
• This is a strategic leadership opportunity responsible for the end-to-end management of multiple properties, ensuring operational excellence, regulatory compliance, financial performance, facilities management, and exceptional service delivery across the portfolio.
• The successful candidate will lead operational teams, manage stakeholder relationships, drive continuous improvement initiatives, and ensure all properties operate in line with organisational objectives and legislative requirements.

Key Responsibilities

Operational Leadership

• Lead and oversee national property operations across multiple sites.
• Ensure compliance with statutory, regulatory, and organisational requirements.
• Monitor operational performance and service delivery standards.
• Implement and maintain operational policies, procedures, and Service Level Agreements (SLAs).
• Conduct regular operational inspections and performance reviews.

Property & Asset Management

• Oversee preventative and reactive maintenance programmes.
• Manage CAPEX, OPEX, refurbishment, and construction projects.
• Maintain accurate asset registers and lifecycle plans.
• Ensure contractor performance and compliance with quality standards.
• Drive continuous improvements to building infrastructure and facilities.

Financial Management

• Develop and manage annual, monthly, and long-term operational budgets.
• Monitor expenditure and identify cost-saving opportunities.
• Analyse financial performance across the property portfolio.
• Authorise expenditure within delegated authority.
• Prepare operational and financial reports for executive management.

Compliance & Risk Management

• Ensure full compliance with the Occupational Health and Safety Act (OHS Act).
• Manage risk assessments, audits, and mitigation plans.
• Oversee fire safety, emergency procedures, and building compliance.
• Ensure compliance with relevant building regulations and industry standards.

People Management

• Lead, mentor, and develop national operational teams.
• Drive performance management, coaching, and staff development.
• Manage recruitment, workforce planning, and succession planning.
• Foster a high-performance and customer-focused culture.

Stakeholder Management

• Build and maintain strong relationships with internal stakeholders, contractors, service providers, institutions, and external partners.
• Negotiate supplier agreements and oversee contractor performance.
• Ensure excellent communication across all levels of the organisation.

Reporting & Strategic Planning

• Develop and implement operational strategies aligned with business objectives.
• Prepare executive reports on operational performance, financial results, compliance, and risk.
• Identify opportunities to improve operational efficiencies and service delivery.
• Support strategic planning and long-term portfolio growth.

Requirements

• Grade 12 (Matric).
• Bachelor's Degree in Property Management, Business Administration, Operations Management, Facilities Management, or a related field.
• MBA or postgraduate qualification will be advantageous.
• 8–10 years' experience in property or operations management.
• 5–8 years' experience managing multidisciplinary teams.
• 3–5 years' project management experience.
• Experience managing large, multi-site property portfolios.
• Valid driver's licence and willingness to travel nationally.