Primary Purpose of the Job:
- To lead, manage, plan, coordinate, and monitor all aspects of facilities and building management within the assigned property portfolio. This includes ensuring high-quality service delivery, maintaining strong relationships with stakeholders, implementing sustainability initiatives, ensuring compliance with health and safety regulations, and continuously improving operational efficiencies.
Key Performance Areas (KPAs):
Tenant & Stakeholder Relationships
- Ensure effective and proactive business relations with tenants and stakeholders.
- Respond to tenant queries and complaints, providing high‑quality service and effective solutions.
- Support property managers with operational matters affecting tenant satisfaction.
Building Operations & Maintenance
- Oversee all maintenance activities across the portfolio, including planned, preventative, and ad hoc repairs.
- Develop and manage a comprehensive Planned Preventative Maintenance (PPM) program.
- Ensure all critical equipment is maintained to required standards.
- Conduct regular building inspections and audits.
- Ensure buildings are kept in a safe, clean, and optimal operating condition.
Staff & Service Provider Management
- Lead and manage in‑house teams, including handymen and maintenance staff.
- Oversee outsourced service providers, contractors, and specialist teams.
- Allocate manpower, manage performance, and ensure compliance with work standards.
- Provide training, mentorship, and operational guidance to staff.
Procurement, Contracts & Financial Management
- Oversee procurement of goods and services in line with company policies.
- Manage service contracts, tenders, and SLAs.
- Prepare and manage operational budgets and cost forecasts.
- Identify cost‑saving opportunities and ensure value-for-money procurement.
- Maintain accurate documentation and financial records.
Health, Safety & Compliance
- Ensure full compliance with the Occupational Health and Safety Act, building regulations, SANS codes, and company policies.
- Implement safety programs and conduct inspections.
- Take charge of emergencies and ensure adequate response plans and backup resources.
- Maintain documentation for health and safety audits and inspections.
ESG & Sustainability
- Actively support and implement ESG and sustainability initiatives across the portfolio.
- Monitor utilities and energy-saving measures.
- Ensure compliance with green-building requirements where applicable.
Project Management
- Manage all maintenance and construction projects from planning to completion.
- Assist with tenant installation projects.
- Ensure projects are delivered on time, within scope and budget.
Administration & Reporting
- Maintain accurate records, inspections, maintenance logs, and compliance documentation.
- Compile operational, financial, and performance reports.
- Manage correspondence, documentation and ensure proper information flow.
Skills, Knowledge & Competency Requirements:
Job Knowledge
- OHSA and relevant regulations (essential)
- General building and technical maintenance
- Procurement processes
- CMMS / building management systems (advantageous)
- Thorough understanding of green building management
Skills
- Strong leadership and people management
- Problem solving & critical thinking
- Time management and prioritisation
- Advanced computer literacy (MS Office)
- Strong communication skills (written & verbal)
- Financial/budgeting skills
- Ability to work under pressure
- High attention to detail
Competencies
- Reliable, responsible, safety-conscious
- Technically capable & solutions‑driven
- Customer‑service oriented
- Quality‑focused
- Able to work independently and in a team
- Cost‑conscious and efficient
- Flexible with after‑hours availability
Education & Experience Requirements
- Grade 12 (essential)
- Technical/trade qualification (advantageous)
- Minimum 8–10 years’ experience in Facilities / Building Management
- Experience managing multiple buildings (essential)
- Experience in maintenance planning and scheduling
- Driver’s license and own transport
- SAFMA accreditation (preferred)
Other Requirements
- Occasional weekend work and after‑hours call‑outs
- Ability to manage stress and high‑pressure environments
- Demonstrated leadership qualities and willingness to learn
- Will have to visit a building in Kimberley – every 3 months.
Gmail
Yahoomail