Principal SRE Engineer at Iress

The Role

Role purpose To help drive quality outcomes for Iress clients and enable engineering teams by providing capabilities focused on the supportability and reliability of Iress software. The role ensures both engineering and operationally focused teams work seamlessly as one combined, end-2-end product engineering team. The role must demonstrate an ability to work with a large global product engineering team supporting a complex mix of software, clients and delivery outcomes. The role requires an ability to work with a diverse range of internal and external technical & engineering teams, to ensure a highly reliable, automated product engineering & operational capability exists.

What you will be doing 

• Contribute, support and deliver the strategic vision set for support and reliability engineering
• Strong focus on enabling speed, scale and quality, supporting Iress engineering delivery teams
• Delivers a global alignment of infrastructure, delivery and platform technology across Iress
• Coaching of SRE team members towards automation
• Work closely with engineering teams to reduce cycle times for build and deployments
• Ensure services provided extend engineering teams through to production, enabling speed and scale globally
• Leads and drives automation throughout operational engineering activities and roles to remove “hands-on” work, driving an effective efficiency outcome
• Ensures everything as code pattern such as GitOps, IaC, monitoring as code are followed
• Supports SREs to ensure existing clients and solutions continue to operate effectively
• Takes a leading role in moving Iress further to an engineering and “no-hands” operations culture
• Finding better ways of doing things, with a view to the future and technology engineering trends

What you will need

Working knowledge of modern software and technology:

• CI/CD processes and tools such as BuildKite, Jenkins, Azure DevOps or any other similar tool
• Experience in at least one of the programming languages such as Java, Nodejs, Golang, C#, etc.
• Strong scripting skills in bash and/or python
• Strong knowledge of AWS services such as VPC, EC2, S3, RDS, ECS, etc.
• Expertise in IaC patterns and tools such as Terraform / Cloud formation
• Strong knowledge in configuration management tools such as Ansible / Chef / Puppet
• Expertise in docker container management and orchestration of containers such as ECS, AKS, EKS, GKE or native Kubernetes
• Knowledge on databases (e.g. Postgres, SQL Server, Oracle or NoSQL DBs)
• Experience in Application monitoring and relevant monitoring tools such as Datadog, New Relic, Dynatrace or AppDynamics
• Preferable experience in implementing security in automation pipelines with relevant static and dynamic application testing, component scan, etc.
• Is a modern thinker, looks to the future while ensuring practical, commercial outcomes are achieved in the present - but does not aim to keep the status quo
• Communicates positively and confidently at all times, internally and externally relevant, valuable information
• Has an ability to relate effectively and positively with all people at all levels with Iress
• Is a motivator, leads by example and can be respected by the broad range of technologists at Iress
• Creates loyalty, trust and following.
• A combination of personality traits; smart, innovative, low ego, collaborative, honest, of high integrity, intensity and passion.
• Capable of contributing to broader business conversations beyond operational engineering and technology
• Solicits the involvement of others to build a sense of ownership and engagement. Must have the confidence to act quickly and decisively.
• Is able to define a delivery plan and identify & propose any supporting budget
• Can empathise with people and clients appropriately and use that empathy in effective decision making
• Can effectively lead and engage with remote teams
• Proven ability to navigate ambiguity and collaborate with other functional leaders to provide great outcomes.

Why work with us

• Competitive remuneration
• Global opportunities
• State-of-the-art offices
• Casual dress, flexible work policy
• Access to learning and development programs
• Young, diverse workforce
• 3 days’ leave per year for charity initiative
• Global 36-hour hackathon
• Pause areas, Table tennis, Games room, Showers, Friday afternoon drinks
• Close access to shopping centers
• Active Sports & Social and CSR events
• Up to 26 weeks’ paid parental leave for primary carers (up to 4 weeks for secondary carers), and the ability to work part-time when returning to work.