Process Automation Analyst/Developer at The Heineken Company

The Robotic Process Automation Analyst/Developer functions on an automation team and will leverage one’s analytical and technical skills to help identify, analyse, develop, and maintain automation solutions. You are a strong team player who will share a common objective with the Robotics and Automation team: to deliver high-value, quality automation solutions to Heineken Beverages.

Key responsibilities:

• Function as part of the Robotics and Automation team, reporting to the Robotics and Automation team lead.
• Participate in the identification of processes that are suitable for automation.
• Participate in deep-dive workshops to understand business processes.
• Translate process definitions into automation designs and ensure architectural alignment.
• Design, develop, test, and deploy automation solutions according to Heineken standards.
• Collaborate closely with the solutions architect and automation analyst to produce quality automation solutions.
• Complete the necessary automation documentation in collaboration with the team, according to Heineken Beverages standards.
• Perform peer code assessments and knowledge transfer.
• Perform hypercare on deployed solutions.
• Monitor, troubleshoot, and support automation solutions in the production environment, as part of hypercare.
• Effect changes to solutions and documentation, as required by the business functions.
• Support and participate in the deployment of automation modules and related software.
• Be a key contributor to the Community of Practice.
• Continue to participate in training to enhance and develop technical and personal skills.

Education and Experience:

• A relevant Bachelor’s degree in Engineering, Computer Science, Information Systems Engineering or a Related Field
• 3+ Years of experience in analysing and developing automation solutions
• 3+ years of experience with the UiPath toolset and/or RPA technologies
• Experience in .NET, HTML, Javascript and advanced automation tools (IDP, AI/ML, Cognitive solutions, etc.) will be advantageous.
• Experience with development languages such as Python will be advantageous.
• Experience with reporting and dashboarding technologies such as PowerBI will be advantageous.
• Experience with databases and database tools such as Azure Data Studio.
• Experience with DevOps in Azure or other environments.
• Experience with systems development life cycle and structured programming methods (both traditional and agile), including requirements definition, solution design, program development, testing, documentation, training, deployment, operations, support, and maintenance.
• Experience working with third-party service providers.
• Experience working with Robotic Process Automation tools.
• An understanding and interest in Intelligent Automation and AI/ML.
• The ability to work well with business users, analysts, developers, architects, vendors, and end users in cross-functional teams.
• A logical and creative thinker who can break down business problems into tasks
• Excellent interpersonal communication skills; able to effectively communicate and build relationships with end users, peers, management, and third parties.
• The ability to prioritize, schedule, and complete development and testing required for multiple applications with overlapping schedules.
• Excellent facilitation skills working with both internal and external parties.
• Strong verbal and written communication skills.
• A self-starter, comfortable working in a busy and dynamic environment with competing priorities.
• The ability to prioritize requests effectively and efficiently and work with a sense of urgency.
• Projects an image of enthusiasm and professionalism.
• Proactive, persistent, and dependable.
• Display a keen interest in your field of expertise and attempt new approaches and technologies.