Product Commercial Leader ULS, NEA/SSA at GE Healthcare

Job Description Summary

You will be responsible for Service Commercial activities for the Ultrasound Service Sales (ULS) business in North East Africa (NEA) and Sub Sahara Africa (SSA). You will be customer facing and will be responsible for winning Ultrasound Service Sales business in South Africa, NEA and SSA as a whole and will work with related product teams and account leaders to come up with growth plans to achieve or exceed operational plans for services in the ULS product line for both South Africa Direct and other SSA/NEA Direct and indirect market in your region.

Responsibilities

• Develop and implement sales strategies to drive organic growth in Product Services Sales both at Point of Sales and after the end of the warranty period (revenue, capture rate and business retention) and all Bowler related metrics.
• Work closely with the product and marketing team to identify new growth opportunities or create campaigns for their product line, define the go to market approach, and define the structure needed to support them.
• Work with Channel Partners in NEA and SSA to drive growth in their countries and increase (revenue, capture rate and business retention).
• Work closely with Europe, Middle East and Africa (EMEA) team to deploy campaigns, Add on Probes, digital solutions and new offering into the direct and indirect markets.
• Cultivate and leverage customer relationships at executive level, develop long-term customer relationships through the ability to identify and capitalize on opportunities that immediately satisfy customer needs
• Ensure seamless teamwork and develop close partnerships with the other product leaders, Segment managers, Equipment Sales, Services and Marketing teams to provide customer satisfaction.
• Performing reporting and forecasting of the sales activity.
• Work closely with All NEA Regional Service Sales Manager, SSA Regional Service Sales Manager, Zone Service Account Leaders and Service Account Leaders to align on their strategy and to drive growth in their regions.
• Lead and drive South Africa direct Ultrasound market and align with the regions commercial team and his/her strategy to grow the business in South Africa
• Be aware of and comply with the GE Healthcare Quality Manual, Quality Management System, Quality Management Policy, Quality Goals, and applicable laws and regulations as they apply to this job type/position
• Complete all planned Quality and Compliance training within the defined deadlines
• Identify and report any quality or compliance concerns and take immediate corrective action as required
• Drive continuous improvement on all related processes, work instructions, and procedures to ensure ongoing standardization and simplification of the Quality Management System.

Qualifications

• Bachelor’s Degree
• Experience in technical sales or services
• Experience interfacing with both internal team members and external customers
• Strong communication skills to synthesize complex issues and communicate into simple messages
• Willingness and ability to travel within your specified geographic region
• Leadership and influential skills
• Prior experience working for a large company in a matrix environment
• Demonstrated ability to energize, develop, and build rapport at all levels within an organization