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  • Posted: Jun 3, 2025
    Deadline: Not specified
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  • Smollan is an international retail solutions company delivering growth for clients across five continents by covering every aspect of how a Brand is managed at the point of sale. With extensive industry experience, an exceptional human platform and sophisticated systems, Smollan has provided consistent excellence in operational execution to retailers and man...
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    Product Consultant | Vosloruus (Gauteng)

    Description

    • We are looking for a Product Consultant in Gauteng to ensure product/service exposure, increased sales, and achievement of targets by representing the company and its services to the trade in-store and growing the customer base within the forecourt.

    As a Product Consultant, you will be responsible for:

    • Customer Experience Management
    • Manage customer vetting and registration
    • Manage rental process
    • Gather feedback and suggestions from customers to continuously improve the rental service
    • Monitoring and managing inventory including the storing, tracking and maintenance of equipment

    Inventory Management
    Monitoring and managing inventory including the;

    • Storing
    • Tracking
    • Maintaining of equipment
    • Charging devices

    Managing & Ensuring Compliance

    • Standards & Discipline Management
    • Brand Management & Compliance onsite
    • HSSE compliance
    • Non-Compliance Escalation
    • Reporting and KPI's

    Delivery of Quality Reporting & Insights

    • Feedback on what is working and what is not working,
    • Red flag escalations of issues encountered on the sites,
    • Speedy response to resolve issues that are encountered,
    • Provide insights gained from customer interactions

    Administration

    • Capture daily, weekly and monthly reports based on customer interactions and sales
    • Identify challenges and corrective actionsCustomer Satisfaction and Service
    • Gather feedback from customer complaints, queries and requests and ensure resolution
    • Build and maintain strong working relationships

    Requirements
    Minimum Qualifications:  

    • Matric 

    Minimum Experience:  

    • 2-3 years’ experience in commission-based sales in Retail environment

    Knowledge, Skills & Abilities:                    

    • Sales and Marketing knowledge
    • Customer Service Skills
    • Self management
    • Effective administration and communication skills
    • Knowledge and understanding of renewable energy
    • Literacy – MS Office

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Smollan on smollan.mcidirecthire.com to apply

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