Program Administration Coordinator | Contract at IQbusiness

Job Description

• iqbusiness is seeking to employ a Program Administration Coordinator on a 12-month contract to collaborate with an international client from our offices in Welgemoed, Cape Town, Northern Suburbs. This is a hybrid role (3 days on-site; 2 days WFH).
• The Program Coordinator plays a key role in ensuring that all preparatory aspects of executive education programs are executed smoothly and professionally. This role is dedicated to the behind-the-scenes preparation of programs, ensuring that all logistical, administrative, and digital elements are ready prior to delivery. Based in South Africa, the Program Coordinator will work closely with stakeholders in Switzerland to manage the administrative tasks of a portfolio of programs, contributing directly to their smooth running and overall success.

Key Responsibilities:

• Organise and coordinate administrative logistical aspects in advance of program delivery.
• Liaise and coordinate with internal stakeholders (Program Coordinators, Faculty assistants, print shop, etc.) to ensure program needs are met.
• Create and prepare name plates, name tags, and other program materials.
• Coordinate with Program Coordinators and Faculty Assistants to gather and prepare teaching materials, session requirements and align on deadlines.
• Create, set up, and populate MyIMD and Canvas portals with program schedules, session creation, and participant resources.
• Set up psychometric surveys and simulations for Executive Programs.
• Ensure all program documentation and preparation processes are tracked, standardised, and completed to IMD’s quality standards in a timely fashion.

Minimum Requirements:

• Bachelor’s degree in hospitality management, tourism, business administration, marketing, or equivalent.
• 2 – 3 years of experience in program/learning administration or coordination (preferably handling academic materials).
• Experience working in academia and collaborating in international/multicultural teams.
• Intermediate technical proficiency in the following:
• MS Office Suite (Word, Excel, Outlook, Teams).
• Digital collaboration tools (Zoom, MS Teams).
• Learning platforms (e.g., Salesforce, Canvas, LMS).
• Ability to manage multiple priorities across geographies, work independently, and deliver to deadlines.
• Demonstrated ability to communicate effectively, both in writing and verbally.

Skills required:

• Strong administrative and coordination skills with attention to detail.
• Exposure to digital learning workflows and academic programme calendars.
• Evidence of a proactive, service‑oriented approach and strong team collaboration.
• Ability to work collaboratively as well as independently in a fast-paced environment