Project Change Lead - BOS at PricewaterhouseCoopers (PwC)

Line of Service
Internal Firm Services

Industry/Sector
Not Applicable

Specialism
IFS - Internal Firm Services - Other

Management Level
Senior Manager

Job Description & Summary
A career in our Business Operations - Practice Support practice, within New Business Ventures, will provide you with the opportunity to invest in new business models that leverage our knowledge and build solutions for the growing digital market. New Business Ventures identifies, develops, and commercialises technology-enabled solutions that deliver PwC value, knowledge, and experience to our clients. Each new solution focuses on data-driven platforms or other intellectual property based solutions that leverage emerging technologies and new business models. Through the process of building new solutions, we foster a culture of innovation within PwC, extend brand relevance in the market, and generate new revenue.

Our team is responsible for resource planning, forecasting and budgeting; and the management of venture contracts and billing of our portfolio of products
To really stand out and make us fit for the future in a constantly changing world, each and every one of us at PwC needs to be an authentic and inclusive leader, at all grades/levels and in all lines of service. To help us achieve this we have the PwC Professional; our global leadership development framework. It gives us a single set of expectations across our lines, geographies and career paths, and provides transparency on the skills we need as individuals to be successful and progress in our careers, now and in the future.

As a Senior Manager, you'll work as part of a team of problem solvers, helping to solve complex business issues from strategy to execution. PwC Professional skills and responsibilities for this management level include but are not limited to:

• Take action to ensure everyone has a voice, inviting opinion from all.
• Establish the root causes of issues and tackle them, rather than just the symptoms.
• Initiate open and honest coaching conversations at all levels.
• Move easily between big picture thinking and managing relevant detail.
• Anticipate stakeholder needs, and develop and discuss potential solutions, even before the stakeholder realises they are required.
• Develop specialised expertise in one or more areas.
• Advise stakeholders on relevant technical issues for their business area.
• Navigate the complexities of global teams and engagements.
• Build trust with teams and stakeholders through open and honest conversation.
• Uphold the firm's code of ethics and business conduct.

• The right candidate will be part of the PwC transformation team who implements a digital strategy across 17 countries in Africa, each with its own unique and complex challenges and success drivers. 
• Lead the Change Management functions and have strategic accountability for the design and execution of the communications plan and messaging to the Africa practice surrounding the project implementation. 
• Develop a change management strategy based on situational awareness of the details of the change and stakeholder analyses in the countries/groups being impacted by the change – and secure its buy-in from all strategic stakeholders across PwC Africa. 
• Apply a structured change management approach and methodology for the people side of change. 
• Identify potential people-related risks and anticipated points of resistance, and develop specific plans to mitigate or address the concerns that will impact change per country. 
• Conduct readiness assessments, evaluate results and present findings in a logical and easy-to-understand manner. 
• Develop a set of actionable and targeted change management strategic plans – including communication plan, sponsor roadmap, coaching plan, training plan and resistance management plan for selected projects. 
• Coach and develop Change Champions and Leaders assigned to projects including supporting them from offsite locations 
• Work with project teams and country leaders to integrate change management activities into the overall project plan. 
• Liaison with country leaders on changes imposed on current operational environment. 
• Work across all Lines of Services -Tax, Assurance, PCS, and Advisory & Internal Firm Services in each of the countries in Africa and develop expertise knowledge of projects to identify and lead opportunities for change while managing the resultant sub-projects that arise.  
• Training & Coaching

Job Posting End Date
March 21, 2020