Project Coordinator at Willis Towers Watson

• This is an Risk Administrative Management Systems Operator role providing assistant coverage for Senior Managers within the Risk Engineering Division. As part of our dynamic environment and team you will feel a strong sense of accomplishment as you develop your technical, interpersonal and administrative skills as well as see your efforts contribute to meeting the needs of our clients. Our supportive, team oriented approach will motivate you to do your best while also helping others.

The Role

Excellence

• Challenging and varied work that fosters continuous development of technical and administrative skills
• Develop a strong understanding of the Risk Engineering line of business
• Work directly with our consultants on a variety of client deliverables
• Provide advanced level support in the full Microsoft Suite, specifically Word, PowerPoint and Excel – particularly the latter.
• Occasional support wrt report formatting
• Seek and participate in key learning and development opportunities/maintain steady progress
• Participate in team meetings and support the capturing and completion of next steps and action items
• Support administrative needs of leaders in partnership with other administrative staff
• Develop and manage a competent filing system.

People

• Build strong relationships internally and collaborate effectively on cross-functional teams
• Demonstrate natural ease and effectiveness when dealing with clients/colleagues at all levels
• Work in a supportive, team oriented environment
• Support the collaborative team environment by partnering with other administrative staff on workflow and client projects

Clients

• Oversee client project administration (including project set-up, contract administration, file maintenance, etc.)
• Provide limited assistance in new business activities – market research, presentation creation.
• Increase efficiency by identifying ways to improve processes
• Build strong relationships with clients particularly administrative support; serve our clients in a professional and collaborative manner

The Requirements

• Bachelor’s degree preferred or project administration experience 
• Associates degree is a plus
• 3+ years’ experience in a professional services environment
• Experience in providing administrative support to multiple parties simultaneously
• Proven experience in managing operating systems relating to the Risk Engineering workflow from proposal stage through to invoicing stage including other interconnected administrative functions in between
• Strong interpersonal and project/time management skills
• Ability to communicate openly and effectively both verbally and in writing
• Advanced working knowledge of Microsoft Word, PowerPoint and Excel; Microsoft certification is a plus
• Strong organizational skills, with proven experience prioritizing work and coordinating several projects at one time
• Ability to remain calm under pressure and maintain a professional demeanor
• A strong focus on detail and accuracy of work
• Ability to take full ownership of assigned work
• An innate desire to produce high-quality work and earn respect
• Exceptional problem solving, critical thinking and customer service skills
• Flexibility: able to adapt to different people and work assignments
• A learning orientation