Project Manager (Business Insurance) at Telesure Investment Holdings (TIH)

Introduction    
Telesure Investment Holdings (Pty) Ltd (TIH), is the holding company of some of South Africa’s leading financial service providers. Our portfolio includes shortterm insurers, a long-term insurer, health insurance as well as an insurance and personal finance comparison platform. Our origins date back to 1 June 1985, and we have since grown into a group of subsidiaries that includes some of South Africa’s most loved and recognisable brands. We exist to continuously find better ways to give people peace of mind, whether it is to protect what they own, their loved ones or their greater ambitions and life plans. We bring customer-focused innovation and service excellence to the financial services industry. We’re an undivided team who believe in leading through technology and pushing past their limits. TIH is owned by BHL (SA) Holdings Limited. BHL has a vast global footprint.

Job Purpose

• Manage the successful end to end planning, execution and delivery of projects,
• to the required business objectives within the constraints of time, cost and quality.

Job Functions    Administration,Business Analyst,Project Management
Industries    Insurance
Specification    

• Project, Program and Portfolio Management
• Plan and manage the delivery of projects within an area of professional expertise, using an appropriate project management methodology to give assurance that intended outcomes are achieved.
• Ensure projects are realistically planned, organised and resourced, to deliver against requirement / project plan.
• Facilitate the process whereby the collection of initiatives is sensibly sorted, added to, removed from, etc based on the individual item’ cost, benefits, alignment to business and enablement objectives.
• Develop and execute a formal business change management and communications plan.

Project and Program Deliverables

• Lead the planning and delivery of a wide range of information gathering and stakeholder consultation activities and specify, negotiate, and agree on program and project deliverables ensuring integration across the program.
• Remain deliverable focused with each unique project delivering a product service result. Make decisions regarding the project, in context of the project boundaries, within the overall envelope of approved time, cost and scope and is accountable for the results of the project. Ensure a clear understanding of the project goals and stakeholder expectations. Effectively negotiate and define scope of work with all stakeholders thereby ensuring effective delivery.

Project and Program Stakeholder Engagement

• Develop and implement stakeholder engagement strategies and plans across the program to identify relevant stakeholders, to create mutually supportive working relationships, and to ensure that each stakeholder has an appropriate share of voice at both project and program levels.
• Ensure effective communication to business owners, internal customers and other relevant stakeholders, to keep them informed, facilitate decision making, take corrective action and set direction.
• Build sound working relationships with all relevant stakeholders, delivery partners and 3rd parties.
• Continuously promote the use and benefits of the portfolio function and obtain buy-in from business and stakeholders.
• Ensure the effective facilitation of all stakeholders’ input.

Project and Program Risks and Issues Management

• Ensure that risks, issues, dependencies, and constraints are managed appropriately at program and project levels. Where risks or issues threaten delivery of the program, initiate delivery of appropriate recovery plans.
• Where necessary, develop, agree on, and implement solutions to overcome these.
• Transparently manage and control project delivery through effective management and communication of risks, issues, expectations, scope change and decisions required.

Project and Program Resource Management

• Manage the deployment of project resources, proactively managing project costs, providing forecasts, and presenting variances with narrative at appropriate review points to ensure effective utilization.
• Effectively manage resources, skill requirements, and workload distribution in accordance with business priorities. Motivate resources to achieve a unified approach.

Project and Program Reporting and Reviews

• Specify and lead the delivery of the project review process to ensure that stakeholders are able to evaluate progress and agree on change at appropriate points.
• Build and maintain an effective delivery model in collaboration with delivery partners in order to facilitate the consistent implementation of the collection of initiatives at a suitable level of quality. Implement sufficient governance practises to ensure cross-functional alignment and understanding.
• Build and implement required processes and mechanisms to measure the overall effectiveness of a portfolio and the impact on overall business results.
• Maintain portfolio effectiveness levels through ensuring that the business invests in strategic key drivers; capacity is optimised; execution happens efficiently; that the business can absorb the level of proposed change; and that the required benefits are realised.
• Track and report on the financial business benefit reports.

Continuous Improvement

• Review existing operations in own area of work and implement innovation processes to generate new ideas and ensure continuous improvements are delivered.
• Remain conscious of all individual listings in the portfolio and to develop a ‘big picture’ view and maintain an understanding of the collection which will allow for a current and future enterprise view of all initiatives; impact; synergies; and conflicts.

Work Scheduling, Allocation and Document Preparation

• Assign short-term work schedules to a team in order to achieve expectations while following established timelines.
• Ensure compliance of projects to EPO project governance framework and methodology.
• Ensure effective and efficient project administration including project documentation, schedule planning and maintenance.
• Prepare moderately complex documents using a variety of computer applications such as Microsoft Office. Also responsible for gathering and summarizing data for reports.
• Facilitate the process whereby new business needs are documented and communicated.

Performance Management

• Respond to personal objectives and use performance management systems to improve personal performance. Monitor the performance of the team; allocate work and review completion, take appropriate corrective action to ensure timeliness and quality.
• Effectively co-ordinate all project resources to ensure timeous quality deliverables.

Personal Capability Building

• Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfill personal potential. Maintain an understanding of relevant technology, external regulation, and industry best practices through ongoing education, attending conferences, and reading specialist media.

Requirements    
General Education

• Grade 12/ SAQA Accredited Equivalent (Essential);
• 3 year Degree or Diploma and/or Professional certification in Change/Project management (Advantageous);
• Business Analysis qualification (Advantageous);
• Post Graduate Qualification in a relevant field (Advantageous)

General Experience

• 2 or more years’ experience in the discipline of Project/Change Management (Essential);
• Experience in Financial Services Industry (Advantageous);
• User Acceptance Testing experience (Advantageous)
• Business Analysis experience (Advantageous)

*SAQA Accredited Equivalent - It is the onus of the applicant to provide TIH and its subsidiaries with certified evidence that their qualification(s) meet the equivalent NQF level required for this role at time of application. As a registered
Financial Service Provider, we are mandated to ensure that all our representatives are and remain fit and proper at all times. By applying for this role, you consent to having your relevant qualification and or accreditation or confirm that you are working towards meeting the competency requirements.
You further consent to the relevant information being verified.
Job Closing Date    06/05/2021